Product Thynk Guest
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Thynk Guest

By Thynk.Cloud
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Focus on Guest Lifetime Value

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Hussein Tawalbeh
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Overview

Launch year

2021

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Compatible integrations

12

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Last Updated

2 Mar 2025

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Description

Thynk Guest is the guest journey module of Thynk.Cloud the Hospitality Cloud for Operational Excellence. 
Grow your guests’ lifetime value by building clean and centralized guest profiles, and enabling cross and upsell across the guest journey.

It's best suited for hotels and their direct business, and requires no integration to start using. 
 

Details

Infrastructure detailsCloud, Open API, Multi-Property
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Relationship Management System (CRM)
Integrations
IndustryHospitality

Product features

Automation

Contact Management

Consolidate Revenues and Pickups across profiles
Customer Profiling
Customize Offers
Flexible Guest Preference management
Guest Profile Enrichment
Read through shadow OTA Guest profiles

Customer Service

Automated Pre-Stay Emails

Marketing Management

Cross and Upsell. Pre Stay, Stay, Post Stay.
Email Marketing
Marketing Automation
Segmented Emailing (Reservation Type, Demographics, etc.)

CRM Optimization

CRM Reporting & Analytics

Analytics And Reporting

Communication

Sales Management

Sales Analytics

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support

Integrations

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Technical specifications

Specifications
Configurations
The technology supplier has to do the set up from the back end, and training for the client is part of the pricing.
Scalability

Fee structure

Annual Flat Fee

Buyers

FAQs