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Predictive Personalization

by The Hotels Network (Acquired by Lighthouse)·Since 2015

Predictive Personalization

With Predictive Personalization , for the very first time, you can add the user into the revenue management equation and personalize every touchpoint in the direct booking funnel. Segment, attract, and convert your website users using machine learning techniques to predict user behavior and effortlessly optimize campaigns for each and every user. Harnessing the power of machine learning, Predictive Personalization segments users in real time by assigning a value score to each individual based on hundreds of variables, spanning past behavior to current interactions. Coupling advanced technology with human expertise, Predictive Personalization enables hoteliers to launch value-targeted campaigns that are automated and hyper-personalized. We guarantee you will receive more direct bookings while reducing marketing costs.

✓ By vendor · updated 8 Jan 2026
IntegrationsMarketing Platform ✓ · Booking Engine ✓ · Customer Relationship Management System ✓10
SolvesPredictive Personalization
Best forRegional or Mid-Size Hotel Groups · Independent Hotels
AIAI information not provided
Adoption11 yrs in market

Works with 10 systems

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✓Connects with Clock PMS+ — listed by the vendor.
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Property Management System (PMS)2
Clock PMS+Mews PMS
Customer Relationship Management System (CRM)1
Cendyn CRM
Reputation Management1
Revinate Guest Feedback
Website Solutions1
Roiback Web solutions

13 features in 5 groups

Conversion Boosters Direct Booking3
A/B Testing And OptimizationInstant Redeemable RewardsPopup and Exit Intent Messages
Conversion Data Analytics and Reporting4
Booking Behaviour AnalyticsMessaging AnalyticsPerformance DashboardWebsite Performance
Offers and Promotions1
Promote Specific Hotels Depending On Strategy
Personalization2
A/B Testing And OptimizationCustom Segment Messaging
Support Level3
Office Hours Online SupportDedicated customer success managerWebinars and courses

Specs and adoption

DeploymentMulti-Property
LanguagesEN
Pricing modelPerformance Based
Free trialNo
Sales team30
In market since2015
Live properties and named clients1 named clients
Contact The Hotels Network (Acquired by Lighthouse)
Cem Çağdaş Çetin✓ Verified by The Hotels Network (Acquired by Lighthouse)
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Technical specifications

Configurations

THN will provide a script to be installed on the hotel website backend.

Videos and files

More details

IndustryHospitality

Voice of the Expert

Book a call with an independent advisor who knows this product.

Angie Lacia
Angie LaciaHotel distribution optimization expert