Product Superbutler.ai
Superbutler.ai
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UnverifiedTransform your Guest's stay with the ease of digital concierge.
Shariq Aamir Hussain ShahHead Of Relationship
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By Superbutler.ai
UnverifiedOverview
Description
**Superbutler.ai** is an AI-driven digital concierge and service automation platform designed to elevate guest experiences and streamline hotel operations. Its core function is to digitize guest requests and service ordering — from room service and spa bookings to dining, housekeeping, and concierge chat — via a mobile browser interface that requires no app installation, boosting revenue and satisfaction while reducing operational costs.
This solution is ideal for **hotels, resorts, and hospitality groups** of all sizes, including independent properties and large chains seeking to modernize service delivery, automate tasks, and enhance guest engagement.
Superbutler.ai is delivered as **cloud-based SaaS** with optional hardware (e.g., ButlerCenter device) and integrates with leading **PMS and POS systems** to ensure seamless order flow, real-time syncing, and unified operations across departments. Integration is required for full functionality but enhances automation and reporting.
Details
Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryDigital concierge solutions
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups
Product features
Messaging And Collaboration
Contactless Solutions General
Mobile ordering features and management
Management and Optimization Mobile Ordering Tech
Security And Compliance Contactless Solutions
Activities and ancillary booking
Guest facing experience optimization
Branding And Customization GSO
Management and Optimization GSO
Guest experience operations management
Support Level
Integrations
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OPERA Cloud Property Management (PMS)
Vendor verified
Mews PMS
UnverifiedTechnical specifications
Specifications
Configurations
The in-person onboarding process with Superbutler.ai begins with a tailored discovery session where our implementation team assesses your hotel’s workflows and service offerings, followed by hands-on setup of your branded digital concierge, PMS/POS integrations, and back-office tools. We then provide comprehensive staff training on system features and guest interaction flows, ensuring teams are confident and ready to launch. Our focused, collaborative approach ensures a smooth transition and immediate operational value.
Scalability
Superbutler.ai is designed for seamless scalability, supporting growth from single independent hotels to large multi-property portfolios without disruption. Its cloud-based architecture adapts to increased guest interactions and service types, while centralized management tools allow consistent deployment across locations. As your business expands, staffing needs and service offerings can evolve without requiring substantial system changes, ensuring sustained performance, unified data insights, and a consistent elevated guest experience across all properties.
Fee structure
Monthly Flat Fee
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