Product ChiDesk
ChiDesk
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By Spaguru
UnverifiedOverview
Description
Spaguru’s ChiDesk is a cloud-based business management platform tailored for appointment and service-oriented operations, delivering scheduling, online booking, point-of-sale, CRM, marketing, reporting, and employee management in a single intuitive system. It empowers users to streamline appointments, track client history, manage sales and staff, and automate reminders and promotions—all through a secure web app accessible on any device.
While rooted in spa and salon use, ChiDesk’s flexibility makes it suitable for hotel spas and wellness centres, boutique properties, and service-based hospitality outlets seeking to elevate guest service, simplify operations, and grow direct bookings. It integrates with leading hotel Property Management Systems such as Mews, RoomRaccoon, Protel, and Opera for real-time guest data, billing, and session posting, ensuring seamless front-desk and spa operations.
Details
Infrastructure detailsCloud
Support languagesEN
CategoryHospitality operations
SubcategorySpa / Golf / Club management software
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups
Product features
Support Level
Integrations
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OPERA Cloud Property Management (PMS)
Vendor verifiedTechnical specifications
Specifications
Configurations
The onboarding process for Spaguru ChiDesk begins with a discovery session to understand your service offerings, workflows, and guest experience goals. We then configure your appointment types, pricing, staff schedules, and branded digital booking pages, followed by integration with your Property Management System for seamless guest data and billing synchronization. After thorough testing and optimisation, we provide training and support to your team, ensuring a smooth transition and immediate operational efficiency.
Scalability
Spaguru ChiDesk is designed to scale with your business, supporting single-location spas and salons as effectively as multi-venue hotel spa operations. Its cloud-based architecture accommodates increasing appointment volumes, additional services, expanded staff lists, and multiple pricing tiers without impacting performance. As your operations grow, ChiDesk can be deployed across additional outlets with centralised reporting and consistent workflows, maintaining reliable service delivery and operational efficiency across all teams and locations.
Fee structure
Monthly Flat Fee
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