Integrations

Technical specifications

Overview

Launch year

2006

Compatible integrations

Last updated

9 Jan 2026

Description

SiteMinder Guest Engagement is designed to transform the guest journey into a high-conversion revenue engine. Our primary function is to automate personalized communication across the entire stay cycle—from pre-arrival to post-departure—empowering Front Office and Marketing teams to drive upsells and foster long-term loyalty. A key selling point is our intelligent automation, which delivers the right offer at the right time, significantly increasing RevPAR without added staff labor.

This solution is ideal for independent hotels, boutique groups, and hotel chains seeking to professionalize their digital presence and recapture direct guest relationships. To ensure peak performance, SiteMinder Guest Engagement integrates seamlessly with your Property Management System (PMS) and the broader SiteMinder ecosystem. This synchronization ensures real-time data flow, allowing for automated, data-driven guest interactions that feel personal and professional, all while reducing manual administrative overhead.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryGuest and traveler tech

SubcategoryHotel online check-In/check-out solutions

Integrations

IndustryHospitality

This solution is suitable for:Enterprise hotel chains

Product features

Contactless Solutions General

Payment Methods

Security And Compliance Contactless Solutions

Check-in and Check-out

Support Level

Integrations

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OPERA Cloud Property Management (PMS)

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

Configurations

Our streamlined onboarding process is designed to ensure immediate impact with minimal disruption to your daily operations. You will be guided by a dedicated implementation specialist who oversees the secure synchronization of your Property Management System with our Guest Engagement platform. We focus on automated template configuration and strategic audience segmentation during the setup phase, followed by comprehensive staff training to empower your team to launch personalized, revenue-driving communication journeys across your entire guest lifecycle.

Scalability

SiteMinder Guest Engagement offers enterprise-grade scalability designed to grow alongside your portfolio, whether you manage a single boutique property or an expansive global hotel chain. Our cloud-native infrastructure handles fluctuating guest volumes and complex data sets with ease, ensuring consistent performance during peak seasons. By centralizing guest communication and upselling across multiple locations, the platform allows management to maintain brand standards and drive incremental revenue globally without increasing localized administrative resources.

Fee structure

Monthly Flat Fee

Buyers

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