Product Littlehotelier
Littlehotelier
Unverified
ExploreTECH
By SiteMinder
UnverifiedOverview
Description
Little Hotelier is a user-friendly property management system designed specifically for small hotels, bed and breakfasts, inns, and other accommodation providers. One of its unique selling points is its all-in-one solution, which includes features such as a booking engine, channel manager, front desk system, and payment processing.
This product is ideal for independent hotels, boutique properties, and small accommodation providers looking to streamline their operations, increase their online visibility, and drive direct bookings. Little Hotelier is also suitable for small groups of properties or even individual vacation rentals.
Little Hotelier does not require any complex integrations to implement the technology. It can easily be set up and customized to suit the unique needs of each property, making it a hassle-free solution for busy hotel owners and managers.
Details
Infrastructure detailsCloud
Support languagesEN
CategoryHospitality operations
SubcategoryProperty Management System (PMS)
IndustryHospitality
This solution is suitable for:Alternative Accomodation, Hostels & Budget Accommodations, Independent Hotels, Serviced Apartments & Extended-Stay Properties
Product features
API connectivity and integrations
Metasearch Connectivity
Integrates with booking engine
Back Office Management and Administration
Housekeeping Mobile App
Housekeeping Module
Send internal staff notifications via mobile app
Customer Data Management
Emailing Automation (Pre and Post-Stay)
Guest Profiles
Reservations and front desk operations
Advanced Invoicing and Billing
Alerts And Notifications
Centralized Messaging
Discount Codes (Promocodes)
Guest App Or Web Portal Module
Integrated Payment Gateway
Mobile Optimized/Responsive
Reservation management
Prevent overbooking
Real-time selling of rooms inventory with add-ons or enhancements
Room And Rates Management
Automated Room-Type Pricing
Availability Restrictions
Bulk Updating
Dynamic pricing options based on availability and number of bookings
Inventory Grid
Inventory Management
Yielding (Revenue Management) Module
Create promotional codes
Group Block Management
PMS Finance and accounting
Built-in payment processing option
Supports multiple currencies
Supports multiple payment methods
Enterprise functionality
Manage data at a centralized, enterprise level
Multi-property or enterprise configuration available
Customer data and guest profiles
Guest communication
Guest Feedback Module (Comment Cards/Reviews)
Email Payment Requests To Guests
Customize guest communication templates to align with property branding
Send comment card via email
Send pre-arrival emails
SMS messaging
Multilingual guest interface
WhatsApp Guest Messaging
OTA Guest Messaging in Unified Inbox
PMS Security And Compliance
Vendor is PCI compliant
3D Secure / PSD2-SCA Compliant Payments
Availability calendar
Access to digital tape chart
Drag And Drop Reservations In Calendar View
PMS Sales and Catering Module
Accept digital deposit payments
System performance and hosting
Host in a SaaS cloud environment
Real-time synchronization
Vendor provides performance analytics and reporting
PMS reporting and analytics
Housekeeping reports
Occupancy reports
Reservations reports (arrival, departure, in-house)
Revenue reports available
Integrated booking engine
PMS native integrated booking engine
3rd party add-ons integration available
Online payment option
Post-stay email option
Real-time availability
Secure payment processing
Vendor provides built-in website option
Additional Modules
Distribution and Channel Marketing
Built-In Channel Manager
Two-Way Real-Time Rate, Availability and Restriction Sync
Extensive OTA Channel Connectivity
Single Inventory Pool Across Channels
Vacation Rental Channel Connectivity (Airbnb and Vrbo)
Channel Performance and Net ADR Reporting
Bulk Rate and Availability Updates
RMS Pricing Pushed to All Channels
Built-In Metasearch, Retargeting and Google PMax Ads
Rate Parity Across Channels
OTA Reservation Import (New, Modified, Cancelled)
Competitor Rate Shopper
PMS Integrations and Owner Services
PMS Payments and Guest Messaging
Support Level
24/7 Online Support
Chat
E-Training / Online Training
Dedicated onboarding specialist
Self service onboarding tool
In-product help and walk throughs
AI-powered self-service chatbot
Integrations
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Specifications
Configurations
The onboarding process for Little Hotelier is designed to be seamless and user-friendly, ensuring a smooth transition for new users. After registration, users are guided through intuitive setup steps, including property details, room configurations, and pricing strategies. Comprehensive training materials and personalized support are available, allowing for a tailored experience. Additionally, users gain access to advanced tools to manage bookings, enhance guest experiences, and optimize operations. Overall, our goal is to empower users with confidence and efficiency from day one.
Scalability
Little Hotelier offers exceptional scalability to accommodate the evolving needs of small hospitality businesses. Our platform seamlessly adapts as your property grows, enabling you to manage multiple rooms and locations effortlessly. With features like channel management, booking engine integration, and revenue management tools, you can enhance operational efficiency while expanding your reach. Whether you have a single property or are looking to scale to a larger portfolio, Little Hotelier empowers you to achieve sustainable growth without compromise.
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