Product Reviewpro Reputation
Reviewpro Reputation
Vendor verifiedYour reputation matters,take charge
Arup BanikCountry Head - Shiji India & Middle East
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By Shiji
Vendor verifiedOverview
Description
Reviewpro Reputation is an integrated platform that offers the tools and processes you need to increase guest satisfaction and revenue. It aggregates hundreds of millions of reviews from over 80 of the most relevant online travel agencies and review sites worldwide, in multiple languages and with daily content updates.
Founded in 2008, Reviewpro Reputation was started with the idea that if hotels could listen and respond to what guests are saying about them online, they could improve the guest experience and drive revenue growth. By delivering measurable results and helping clients profit from the social web, we have since grown to a client base of thousands of hotels around the world. We score this data for you to make it simple to identify areas of strength and weakness, compare performance against competitors, integrate reputation data with other important metrics, set goals, take action, and gauge performance over time.
More than a tool, Reviewpro Reputation is a catalyst for cultural change in your organization, a means of becoming more guest-centric, more responsive and more profitable.
Details
Infrastructure detailsCloud, Multi-Property
Support languagesEN
CategoryBusiness intelligence
SubcategoryReputation Management
Integrations
We have taken an open & flexible approach to data and integrations based on the needs of our hotel clients and partners. For the full list of our integration partners, please visit https://reviewpro.shijigroup.com/integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Hospitality management companies, Asset management companies
Screenshots, videos and other resources
Product features
General Reputation Management
Management and Optimization Reputation Management
Reputation Reporting and Analytics
Review Follow Up And Resolution
Review Monitoring And Management
Support Level
Integrations
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Specifications
Our platform brings together everything you need to monitor, understand, and respond to your guests at every stage of the journey, all in one place. The platform is fully integrated, so you can fit it into your already existing systems with minimum fuss
Configurations
Configure the platform to mirror the internal structures of your team. Set up automated reports so individual staff, specific workgroups, or entire departments receive the views, alerts, and reports relevant to their role
Scalability
Our powerful guest experience platform allows you to aggregate, view, and manage all your guest feedback and competitors’ data in one central dashboard, so you can make data-driven decisions at your property and drive revenue. It's easy to scale from one property to multiple properties within the group
Fee structure
Annual Flat Fee
Pricing:
Please email our sales team at reviewpro.sales@shijigroup.com for pricing discussion!
Buyers
FAQs
FAQs
What is Reviewpro?
What are the solutions within Reviewpro platform?
What is the Global Review Index ™?
How can I contact the sales team to have a demo?