Product RMS Cloud
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RMS Cloud

By RMS Cloud
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RMS Cloud

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Michael WafikBusiness development executive
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Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

1983

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Compatible integrations

90

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Last Updated

27 May 2025

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Description

RMS offers a comprehensive suite of hospitality management solutions designed to streamline operations and enhance guest experiences. Our main function revolves around providing cloud-based software solutions for property management, revenue management, and guest engagement. Ideal for independent hotels, chains, small groups, and travel management companies, our product caters to a wide range of businesses in the hospitality industry. One unique selling point is our seamless integration capabilities, allowing easy implementation without disrupting existing workflows. Whether you're a boutique hotel or a large resort, RMS Cloud offers customizable solutions to meet your specific needs and drive success in the competitive hospitality market.

Details

Infrastructure detailsCloud, Multi-Property
Support languagesEN
CategoryHospitality operations
SubcategoryProperty Management System (PMS)
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies

Screenshots, videos and other resources

Product features

API connectivity and integrations

Back Office Management and Administration

Customer Data Management

API Connection to CRM to Enhance CRM Guest Profile
Branded Loyalty Program
CRM Integration
Custom Loyalty Program Module
Emailing Automation (Pre and Post-Stay)
GDPR Compliant
Guest CRM
Guest Feedback Module (Comment Cards/Reviews)
Guest Profiles
In-Stay Guest Surveys
SOC2 Complaint

Reservations and front desk operations

Room And Rates Management

Automated Room-Type Pricing
Availability Restrictions
Blended Rates And Promotions
Bulk Updating
Derived Rates
Dynamic pricing options based on availability and number of bookings
Geotargeted Pricing Module
Group Reservations Management
Inventory Grid
Inventory Management
Inventory Restrictions (Allocations & Overbookings)
Lead Days Restrictions
Lenght of Stay (LOS) Restrictions
Policies (Cancellation, Guarantee & Payment)
Rate Packaging Handling Functionality
Support for Weekly And Monthly Rates
Yielding (Revenue Management) Module

Group Block Management

PMS Finance and accounting

Enterprise functionality

Manage data at a centralized, enterprise level
View multi-property availability

Customer data and guest profiles

Guest communication

Email Payment Requests To Guests
Add attachments to guest communication emails
Send cancellation emails
Send confirmation emails
Send guest marketing emails
Send on-property emails
Send pre-arrival emails
Emailing Automation (Pre and Post-Stay)
Text guests pre-stay
Text guests while in-house
Send confirmation emails
Send on-property emails

PMS Security And Compliance

SOC I & II Compliant
Supports multi-factor authentication (MFA)
Vendor is GDPR compliant
Vendor is PCI compliant
Custom Reports
Customizable permissions based on user roles
PCI-DDS Compliant Payments
Secure guest data storage

Availability calendar

PMS Sales and Catering Module

System performance and hosting

PMS reporting and analytics

Custom dashboards
Multi-property dashboard
Housekeeping reports
Night audit reports

Integrated booking engine

PMS native integrated booking engine
3rd party add-ons integration available
Displays room descriptions and images
Dynamic rate option
Pre-arrival email option

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
Self service onboarding tool

Integrations

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AI Native

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IDeaS G3 RMS

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Loopon Post-Stay

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AdriaScan Passport/ID Scanner system

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WiFi Guest Management

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Atomize RMS

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UpsellGuru In-Stay Upselling

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UpsellGuru On-Arrival Upselling

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UpsellGuru Pre-Arrival Upselling

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Revenue Planning & Analytics by Fairmas

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dailypoint Loyalty

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Intelity

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Quickbooks

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Samsotech Mobile Check-Ins

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Unifocus planning and scheduling

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TeamStream by The Digital Hotelier

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Hotel RevBoost

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Onyx CenterSource

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CommPay™

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PayRoute™

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GroupPay™

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Breezeway Ops

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YourWelcome

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dailypoint Marketplace

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Technical specifications

Specifications
Configurations

The onboarding process for RMS is designed to be seamless and efficient, ensuring a smooth transition for our valued clients. Our dedicated team of experts provides personalized assistance every step of the way, guiding you through setup, configuration, and training to maximize the benefits of our platform. With intuitive interfaces and comprehensive support resources, we empower your team to quickly adapt to our system, minimizing disruption to your operations and allowing you to focus on delivering exceptional guest experiences.

Scalability

RMS offers unparalleled scalability to accommodate the diverse needs of our clients, whether they are independent hotels, chains, or travel management companies. Our cloud-based software architecture enables seamless expansion and customization, allowing businesses to effortlessly add new properties, rooms, and functionalities as their operations grow. With robust infrastructure and flexible configurations, RMS Cloud ensures optimal performance and reliability, providing a scalable solution that evolves with your business and adapts to changing market demands.

Fee structure

Project Based
Pricing:

RMS Cloud offers a flexible pricing model tailored to the specific needs and size of each property. Our pricing structure is transparent and based on a subscription model, with costs determined by factors such as the number of rooms, properties, and additional features required. We provide competitive pricing packages designed to accommodate properties of all sizes, from small independent hotels to large chains, ensuring affordability and scalability for our clients. Additionally, we offer customizable solutions and optional add-ons to meet the unique requirements of each business.

Buyers

FAQs