Product RMS Cloud
RMS Cloud
Vendor verifiedRMS Cloud
Michael WafikBusiness development executive
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By RMS
Vendor verifiedOverview
Description
RMS offers a comprehensive suite of hospitality management solutions designed to streamline operations and enhance guest experiences. Our main function revolves around providing cloud-based software solutions for property management, revenue management, and guest engagement. Ideal for independent hotels, chains, small groups, and travel management companies, our product caters to a wide range of businesses in the hospitality industry. One unique selling point is our seamless integration capabilities, allowing easy implementation without disrupting existing workflows. Whether you're a boutique hotel or a large resort, RMS Cloud offers customizable solutions to meet your specific needs and drive success in the competitive hospitality market.
Details
Infrastructure detailsCloud, Multi-Property
Support languagesEN
CategoryHospitality operations
SubcategoryProperty Management System (PMS)
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies
Screenshots, videos and other resources
Product features
API connectivity and integrations
Back Office Management and Administration
Customer Data Management
API Connection to CRM to Enhance CRM Guest Profile
Branded Loyalty Program
CRM Integration
Custom Loyalty Program Module
Emailing Automation (Pre and Post-Stay)
GDPR Compliant
Guest CRM
Guest Feedback Module (Comment Cards/Reviews)
Guest Profiles
In-Stay Guest Surveys
SOC2 Complaint
Reservations and front desk operations
Room And Rates Management
Automated Room-Type Pricing
Availability Restrictions
Blended Rates And Promotions
Bulk Updating
Derived Rates
Dynamic pricing options based on availability and number of bookings
Geotargeted Pricing Module
Group Reservations Management
Inventory Grid
Inventory Management
Inventory Restrictions (Allocations & Overbookings)
Lead Days Restrictions
Lenght of Stay (LOS) Restrictions
Policies (Cancellation, Guarantee & Payment)
Rate Packaging Handling Functionality
Support for Weekly And Monthly Rates
Yielding (Revenue Management) Module
Group Block Management
PMS Finance and accounting
Enterprise functionality
Manage data at a centralized, enterprise level
View multi-property availability
Customer data and guest profiles
Guest communication
Email Payment Requests To Guests
Add attachments to guest communication emails
Send cancellation emails
Send confirmation emails
Send guest marketing emails
Send on-property emails
Send pre-arrival emails
Emailing Automation (Pre and Post-Stay)
Text guests pre-stay
Text guests while in-house
Send confirmation emails
Send on-property emails
PMS Security And Compliance
SOC I & II Compliant
Supports multi-factor authentication (MFA)
Vendor is GDPR compliant
Vendor is PCI compliant
Custom Reports
Customizable permissions based on user roles
PCI-DDS Compliant Payments
Secure guest data storage
Availability calendar
PMS Sales and Catering Module
System performance and hosting
PMS reporting and analytics
Custom dashboards
Multi-property dashboard
Housekeeping reports
Night audit reports
Integrated booking engine
PMS native integrated booking engine
3rd party add-ons integration available
Displays room descriptions and images
Dynamic rate option
Pre-arrival email option
Support Level
Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
Self service onboarding tool
Integrations
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Specifications
Configurations
The onboarding process for RMS is designed to be seamless and efficient, ensuring a smooth transition for our valued clients. Our dedicated team of experts provides personalized assistance every step of the way, guiding you through setup, configuration, and training to maximize the benefits of our platform. With intuitive interfaces and comprehensive support resources, we empower your team to quickly adapt to our system, minimizing disruption to your operations and allowing you to focus on delivering exceptional guest experiences.
Scalability
RMS offers unparalleled scalability to accommodate the diverse needs of our clients, whether they are independent hotels, chains, or travel management companies. Our cloud-based software architecture enables seamless expansion and customization, allowing businesses to effortlessly add new properties, rooms, and functionalities as their operations grow. With robust infrastructure and flexible configurations, RMS Cloud ensures optimal performance and reliability, providing a scalable solution that evolves with your business and adapts to changing market demands.
Fee structure
Project Based
Pricing:
RMS Cloud offers a flexible pricing model tailored to the specific needs and size of each property. Our pricing structure is transparent and based on a subscription model, with costs determined by factors such as the number of rooms, properties, and additional features required. We provide competitive pricing packages designed to accommodate properties of all sizes, from small independent hotels to large chains, ensuring affordability and scalability for our clients. Additionally, we offer customizable solutions and optional add-ons to meet the unique requirements of each business.
Buyers
FAQs
FAQs