Product respond.io
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respond.io

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By Respond.io
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respond.io

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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2017

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Compatible integrations

0

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Last Updated

1 Jun 2025

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Description

Respond.io is a communication platform designed to streamline customer interactions for businesses in the hospitality industry. Our main function is to centralize all customer messaging channels into one easy-to-use platform, allowing businesses to efficiently manage inquiries, bookings, and customer service requests. One unique selling point is our AI-powered chatbots, which can automate responses and provide 24/7 customer support. Another standout feature is our seamless integration with popular messaging apps like WhatsApp, Facebook Messenger, and WeChat.

Respond.io is ideal for a wide range of businesses in the hospitality industry, including independent hotels, chains, small groups, travel management companies, and tour operators. Our platform is fully customizable to meet the specific needs of each business, making it a versatile solution for any size or type of hospitality business.

Implementing Respond.io does not require any complex integrations. Our platform is designed to easily integrate with existing systems and messaging channels, allowing businesses to start using our technology right away without any hassle.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryHotel communication omni channel chatbots
Integrations
IndustryHospitality,Travel
This solution is suitable for:Enterprise hotel chains

Screenshots, videos and other resources

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    Product features

    AI And Natural Language Processing (NLP)

    Chatbot Analytics and Data Security

    Chatbot Integration, Connectivity And APIs

    Omnichannel Messaging

    Sentiment Analysis and Chatbot Marketing

    Visual Flow Building and Chatbot Customization

    General Omni Channel Communication

    Support Level

    Integrations

    Filter:

    Clear filter

    Technical specifications

    Specifications
    Configurations

    The technology supplier has to do the set up from the back end, and training for the client is part of the pricing.

    Scalability

    Fee structure

    Monthly Flat Fee

    Buyers

    FAQs