Product CR:IS AI Hotelbot
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CR:IS AI Hotelbot

By ReGuest
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CR:IS AI Hotelbot

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Francesca BertasiCommunication manager
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Re:Guest Hotel CRM

Subcategory: Customer Relationship Management System (CRM)

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Re:Guest Hotel CRM

Subcategory: Customer Relationship Management System (CRM)

Overview

Launch year

2024

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Compatible integrations

8

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Last Updated

22 May 2025

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Description

CR:IS, the first virtual hotel employee, is a cognitive AI chatbot designed to support the hotel team by autonomously responding to guest inquiries and facilitating booking requests. CR:IS can be personalized in terms of name and profile picture and, thanks to the training center, continuously evolves to provide an increasingly autonomous and comprehensive service. It can interact with guests in multiple languages 24 hours a day, including via WhatsApp, collaborate with your human team and adopt your hotel's communication style.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryWebsite chatbots
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels

Screenshots, videos and other resources

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    Product features

    AI And Natural Language Processing (NLP)

    A.I. Optimization
    FAQ Responses (Canned Responses)

    Chatbot Analytics and Data Security

    Dashboarding And Data Visualization

    Chatbot Integration, Connectivity And APIs

    Live Chat Handover

    Omnichannel Messaging

    Chatbot Provides Contextual Support Via Relevant Details
    Guest App Or Web Portal Module
    Integration to WhatsApp
    Mobile Optimized/Responsive
    No Download Required
    Omnichannel Communication (Email, Chat, SMS, Whatsapp)

    Sentiment Analysis and Chatbot Marketing

    24/7 Tailor Made Automatized Service
    Customize Answers Depending on Keywords
    Customize Offers

    Visual Flow Building and Chatbot Customization

    Automated Replies
    Book Internal Services (e.g: Restaurant, Spa, etc)
    Bot Avatar
    Bot Builder (Template Answers)
    Bot Display Name
    City guides and recommendations
    Content Management System (CMS)
    Customizable Branded Interface
    Digital Concierge
    Housekeeping Requests
    Multi-Property View
    Room Service Ordering
    Set Priority Of Bot and Human Agent
    Unlimited Users

    Support Level

    Office Hours Online Support
    E-Training / Online Training
    Dedicated customer success manager
    Dedicated onboarding specialist
    Webinars and courses

    Integrations

    Filter:

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    product-image

    OPERA Cloud Property Management (PMS)

    verifiedVendor verified
    Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Stayntouch Hotel PMS

    verifiedVendor verified
    Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    D-EDGE - Booking Engine

    verifiedVendor verified
    Vendor: D-EDGECategory: Commercial and distributionSubcategory: Booking Engine (IBE)
    product-image

    protel Air cloud PMS

    partially_perifiedPartially verified
    Vendor: XN Protel SystemsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    Apaleo Open PMS

    partially_perifiedPartially verified
    Vendor: ApaleoCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    Property Management System PMS

    unverifiedUnverified
    Vendor: Access Hospitality, The Access Group's hospitality divisionCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    CAP Hotel

    unverifiedUnverified
    Vendor: CapCornCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    OnePageBooking

    unverifiedUnverified
    Vendor: Hotel Net SolutionsCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

    Technical specifications

    Specifications
    Configurations

    Onboarding with CR:IS AI Hotelbot is a streamlined and efficient process. Our dedicated team will help you integrate it seamlessly into your existing systems and customize the bot to meet your hotel's unique requirements. With comprehensive training and support provided, your staff will quickly adapt to maximize the benefits of this AI-powered solution.


    Improve guest interactions, reduce response times, and optimize your hotel's service and sales performance effortlessly with C.r.i.s. AI Hotelbot.

    Scalability


    Fee structure

    Per room per month with implementation fee
    Pricing:

    C.r.i.s. is not only your first virtual employee, but also the first (and only) one for whom you won't pay any contributions. Unbelievable, isn't it? C.r.i.s. can be combined with all Re:Guest Sales Cycle® packages or stand-alone and integrates perfectly into your hotel team.

    Buyers

    FAQs