Product UNO Direct Stack
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UNO Direct Stack

By RateGain
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AI Powered

Your Direct Growth Operating System

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Overview

Launch year

2025

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Compatible integrations

2

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Last updated

12 Jun 2026

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Description

UNO Direct Stack is a unified direct booking platform that connects discovery, intent, and conversion into one revenue engine. It combines Channel Manager, Booking Engine, Website, SEO/AEO/GEO, Digital Marketing, Rate Parity, AI Chatbot, and Voice Agent — all in one integrated system. Eliminates OTA dependency by replacing multiple vendors with a single platform. Delivers 5x direct booking growth, 30% higher conversion, and 25% reduction in OTA reliance within the first quarter. Go-live in under 30 days. Ideal for independent hotels, boutique chains, and groups. Requires PMS integration; 400+ pre-built integrations available.

Details

Infrastructure detailsStand-alone, Cloud, Multi-Property
Support languagesEN
CategoryCommercial and distribution
SubcategoryDirect Booking Conversion Tools
Integrations

UNO IBE connects natively with RateGain's own UNO Channel Manager, Rate Parity, as part of the UNO Direct Stack. For third-party systems, it integrates with major PMS platforms , payment gateways (Stripe, PayU, and others), GDS networks, OTAs, and metasearch platforms. RateGain offers a developer portal with modern APIs for custom integrations. The platform follows an API-first architecture for seamless connectivity with existing tech stacks.

IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Resort properties, Airport hotels

Screenshots, videos and other resources

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    Product features

    Conversion Boosters Direct Booking

    A/B Testing And Optimization
    Form Autofill
    Improved Booking Experience For Returning Guests At Hotel Group
    Instant Redeemable Rewards
    Multiple Source Review Widget (Booking.com, Google, Tripadvisor, etc)
    Popup and Exit Intent Messages
    Price Comparison
    SMS Reminders
    Surge Alerts
    Tab Abandonment Alerts

    Conversion Data Analytics and Reporting

    Booking Behaviour Analytics
    Custom Dashboards for Hotel Groups
    Messaging Analytics
    Performance Dashboard
    Website Performance

    Integration, Connectivity And APIs Conversion

    CRM Integration
    Revenue Management System (RMS) Integration
    Booking Engine (IBE)
    Property management system (PMS)

    Offers and Promotions

    Automated Promotions Popups
    Configuration Dashboard for Automated Promotion Boosters
    Promote Specific Hotels Depending On Strategy

    Personalization

    A/B Testing And Optimization
    Booking Engine Data Used For Reminders
    Custom Segment Messaging

    Conversion Rate Monitoring and Parity

    Metasearch Rate Display
    OTA Parity Live Feed On Booking Engine
    Rate Parity Reporting

    Support Level

    Local / Regional Support in Middle East and Africa
    Office Hours Online Support
    24/7 Online Support
    AI Powered
    Chat
    AI Powered
    E-Training / Online Training
    Dedicated Account manager and Implementation Manager
    Dedicated customer success manager
    Dedicated onboarding specialist
    Self service onboarding tool

    Integrations

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    Online Payments

    unverifiedUnverified
    Vendor: Total ProcessingCategory: Finance and paymentsSubcategory: Ecommerce payment platforms
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    PMS Automation

    unverifiedUnverified
    Vendor: Ameniti AI CloudCategory: Robotics, AI and automationSubcategory: Automation Solutions

    Technical specifications

    Specifications

    UNO IBE renders in under 100 milliseconds and maintains 99% system uptime. It is fully GDPR and PCI-DSS compliant with secure payment gateway support. The platform supports multiple payment methods across currencies and geographies. Notably, it is the only booking engine with native MCP integration, allowing guests to complete bookings directly inside AI assistants like ChatGPT and Claude. The IBE is 100% customizable to match a hotel's branding.

    Configurations

    UNO IBE is designed for fast, no-code implementation. RateGain's onboarding team handles the setup — the hotel needs to provide access to their existing PMS or channel manager for integration. Rate plans can be created and distributed after going live. The IBE embeds directly into the hotel's website, and the entire setup can be completed without developer involvement. Timeline from sign-up to going live is typically 3-5 days , given the no-code architecture.

    Scalability

    UNO IBE is built to scale across properties of all sizes — from independent hotels to multi-property chains. It supports multi-currency and multi-language bookings, making it suitable for global deployments. A single transaction can handle up to 10 rooms, and the engine supports multi-stay itineraries across different dates and properties. Its 99% system uptime ensures reliability at scale.

    Fee structure

    Annual Flat Fee
    Revenue share model
    0

    Buyers

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