Product WISH.NET PMS
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WISH.NET PMS

By Prologic First
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An advanced, new generation Hotel Front Office Software that leverages Microsoft.NET technology to deliver unparalleled usability and productivity.

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Amit ShardaChief Operating Officer
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Overview

Launch year

1998

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Compatible integrations

11

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Last Updated

4 Sep 2025

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Description

Prologic First - Hotel Front Office Software

Prologic First's Hotel Front Office Software is a robust and user-friendly solution designed to streamline hotel operations. It offers seamless management of reservations, check-ins, check-outs, and guest profiles while integrating with other essential hotel systems. Key features include real-time room availability updates, comprehensive reporting, and multi-property management capabilities, making it ideal for both independent hotels and large chains. The software emphasizes efficiency, guest satisfaction, and operational control, ensuring a superior experience for hoteliers and guests alike.

For more details, visit: Prologic First - Hotel Front Office Software

 

Details

Infrastructure detailsStand-alone, Cloud, Multi-Property
Support languagesENAR
CategoryHospitality operations
SubcategoryProperty Management System (PMS)
Integrations

They should use industry standard protocols to integrate with our application.

IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Independent hotels, Airport hotels, Serviced apartments and extended-stay properties, Conference centers and event spaces, Restaurants, cafes and retail

Product features

API connectivity and integrations

Integrates to third party channel management
Connect To Main GDSs
E-Reputation Monitoring
Google Analytics Integration
Integrated ID And Passport Scanner
Integrated Payment Terminal And Card Reader
Metasearch Connectivity
Integrates with booking engine
Open API support
Integrates with central reservation system
Integration to business intelligence
Integration to revenue management system
Integration to revenue rules engine
Integration to 3rd party rate shoppers

Back Office Management and Administration

Accounting Module
Automated Night Audit
Case Management/Ticketing System
Centralized User And Role Management
CRM Module
Drag and Drop Template Editor
Housekeeping Mobile App
Housekeeping Module
Integrated Hotel Back Office System
Mobile Device Notes & Tasks (Voice-to-Text)
Sales And Marketing module
Spa Management Module
Supports Data Import via Excel, CSV
Task Management
Task Manager (Assign by Individual, Department or Custom Group)
Unlimited Users
Import existing PMS guest data to new PMS upon installation
View dashboards based on user role
Send internal staff notifications via mobile app

Customer Data Management

API Connection to CRM to Enhance CRM Guest Profile
Branded Loyalty Program
CRM Integration
Custom Loyalty Program Module
Emailing Automation (Pre and Post-Stay)
GDPR Compliant
Guest CRM
Guest Feedback Module (Comment Cards/Reviews)
Guest Profiles
In-Stay Guest Surveys
SOC2 Complaint

Reservations and front desk operations

Advanced Invoicing and Billing
Alerts And Notifications
Automated Reminders
Automated Room Assignments
Centralized Messaging
Check-In Upselling
Digital Registration
Discount Codes (Promocodes)
Group check-in functionality
Guest App Or Web Portal Module
Integrated Payment Gateway
Mobile Optimized/Responsive
Reservation management
Rules Based Room Assignments
Self Service Check-In
Self Service Check-Out
Tablet/ Kiosk Check-in
Electronic logbook feature
Functionality to copy and paste within browser
User interface supports Mouse and Keyboard Function Key
Add reservation notes
Automatically create folios based on rate type
Allow Multiple Travel Agents attached to one reservation
Allow multiple commission rates per Travel Agent
Blacklist
Book multiple packages on a single stay reservation
Manually post charges and credits
Prevent overbooking
Allows for overbooking
Schedule room change throughout stay
Support hourly/day use room rentals
Track downgrades
Track guest turnaways
Track market segment
Track reservation requests
Track upgrades
Track upsells
Trigger new rate if room move occurs
Automatically assign rooms
Charge card at checkout
Apply with multiple payment methods
Create a guest waiting list
Digital registration cards
Email folio
Guest preference management within reservations
Manually assign rooms
Option for multiple folios
Print folio
Printed registration cards
Provides reservation record, history and trail
Quote functionality for reservations
Real-time selling of rooms inventory with add-ons or enhancements
Route folios
Split rate between multiple guests in one room
Supports add-ons
Supports rate code changes throughout the stay
Supports scheduled charges

Room And Rates Management

Automated Room-Type Pricing
Availability Restrictions
Blended Rates And Promotions
Bulk Updating
Derived Rates
Dynamic pricing options based on availability and number of bookings
Geotargeted Pricing Module
Group Reservations Management
Inventory Grid
Inventory Management
Inventory Restrictions (Allocations & Overbookings)
Lead Days Restrictions
Lenght of Stay (LOS) Restrictions
Policies (Cancellation, Guarantee & Payment)
Rate Packaging Handling Functionality
Support for Weekly And Monthly Rates
Yielding (Revenue Management) Module
Add manual rates
Add rate hurdles
Create confidential rates
Create corporate rates
Create group rates
Create package allowances
Create promotional codes
Create travel agent rates
Set rates based on dates and day of week
Availability of package reconciliation
Rate code order
Yield based on availability
Yield based on number of rates sold

Group Block Management

Tracking room block activity
24/7 Real-time data
Personalized website where guests can book their stay
Guest data to use for welcoming and marketing communications
Guests can also make room changes via the website
Room blocks reporting dashboard
Shoulder night tracking as part of room blocks
Assign ROH room type
Block a full floor for a group
Block rooms for groups
Create contract rates for groups
Create temporary rates for groups
Fully automate group resume including guestrooms and F&B
Post banquet event order directly
Provide meeting planner-specific OBE
Upload and/or automatically import a rooming list
Batch post charges and credits
Block convention space
Block meeting space
Built-in Sales and Catering Module
Email group invoice
Feature for group block release by date
Group billing account
Group block release length of time
Group portal available
Group routing by date or day including amount limits
Guest & conference room reservations on a single platform
Identify corporate block
Manual post charges and credits
Mark a group block tentative/definite
Print group invoice
Release block to general availability
Release block to group availability
Rolling group block release

PMS Finance and accounting

Batch post
Email an invoice
Make adjustments to guest charges in either A/R or Front Desk Folio
Print an invoice
Process travel agent commissions
Provide centralized billing
Provide Pro forma consolidated invoice which reads current charge routing rules
Setup group routing charges
Setup transient routing charges
Split charges between multiple guests
Support comp accounting
Take pre-payment via guest portal
Accounts receivable feature
Built-in payment processing option
Financial export option
Includes accrual accounting module
Includes cash accounting module
Inclusion of ancillary revenue on folio
Option for 3rd party payments
Supports international tax rates
Supports multiple currencies
Supports multiple payment methods
Trust accounting option
Budget Management
Integration to 3rd party credit card processors in multiple currencies

Enterprise functionality

Book a guest or group across multiple hotels on one reservation
Manage data at a centralized, enterprise level
Perform room moves across properties
Share company and travel agent profiles
View multi-property availability
Multi-property or enterprise configuration available
Option to check in at one property and check out at another
Vendor provides enterprise-level logins to view all properties
Vendor provides property-level access and permissions for enterprise accounts

Customer data and guest profiles

Add and store guest notes
Collect and store contact preferences
Configure required fields
Provide tracing for profile management
See guest profile on booking screen
Store guest contact information
Store guest preferences
Store guest's preferred payment
Store loyalty member details
Store special requests
Upload guest ID
View guest stay history across multiple profiles
View guest stay history in guest profile
View total guest value
Guest pop-up note functionality available
API Connection to CRM to Enhance CRM Guest Profile
Branded Loyalty Program
Custom Loyalty Program Module
GDPR Compliant
Guest Management Dashboard
Digital Registration

Guest communication

Guest Feedback Module (Comment Cards/Reviews)
In-Stay Guest Surveys
Email Payment Requests To Guests
Add attachments to guest communication emails
CC others on an email confirmation
Customize guest communication templates to align with property branding
Email folio
Send cancellation emails
Send comment card via email
Send confirmation emails
Send guest marketing emails
Send loyalty emails
Send on-property emails
Send pre-arrival emails
Emailing Automation (Pre and Post-Stay)
Text guests post-stay
Text guests pre-stay
Text guests while in-house
Cart abandonment reminder email
Send confirmation emails
Send on-property emails
Upsell services and offers

PMS Security And Compliance

SOC I & II Compliant
Supports multi-factor authentication (MFA)
Supports single sign-on
Vendor is able to provide security documentation upon request
Vendor is GDPR compliant
Vendor is PCI compliant
Custom Reports
Automatically purge inactive profiles
Audit logs included
Customizable permissions based on user roles
Data export option
PCI-DDS Compliant Payments
Secure guest data storage
Vendor includes vulnerability assessment
Vendor provides data encryption
Vendor provides privacy policy compliance support
Vendor supports PIPEDA compliance

Availability calendar

Access to digital tape chart
Minimum length of stay requirements
Provides floor plan
Provides group availability
Provides in-house status
Provides occupancy statistics
Rate availability calendar
View availability by room type
View availability by unit
View connecting room availability and potential
Drag And Drop Reservations In Calendar View

PMS Sales and Catering Module

Produce banquet events order
Recognize postings that have been made to the group master
Accept digital deposit payments
Events calendar feature
Events room blocking feature
Send contracts for digital signature
Visual room set-up feature

System performance and hosting

Host on-premise
Private cloud-based hosting
Host in a SaaS cloud environment
Create and configure notification settings
Provide user-generated reports
Bandwidth monitoring
Built-in performance analytics
Real-time synchronization
Supports over 500 properties
System up-time monitoring
Vendor provides automatic data backup
Vendor provides data migration support
Vendor provides performance analytics and reporting
Vendor provides SLA (Service Level Agreement)
Vendor provides uptime SLA
Vendor provides vulnerability assessment

PMS reporting and analytics

Alerts and Notifications
Customizable notifications and alerts
Ancillary revenue tracking
Custom dashboards
Multi-property dashboard
Flexible role based reporting
Export results in Excel or CSV
Activities reports
Create custom reports
Events reports
Forecast reports
Group reports
Guest birthday, anniversary and/or special occasion reports
Guest communications reports
Guest demographic reports
Housekeeping reports
Marketing reports
Night audit reports
Pickup Analysis
Occupancy reports
Provide cancellation reports
Owners reports
Accounts receivable reports
Reservations reports (arrival, departure, in-house)
Revenue reports available
Revenue forecasting and budgeting
Schedule reports to be emailed
Staffing and payroll reports
User-friendly reports generation
Unlimited custom reports
Vendor provides AI analytics

Integrated booking engine

PMS native integrated booking engine
Third party online booking engine integrated into PMS
3rd party add-ons integration available
Add to calendar function
Add-on enhancements while booking online
Auto-translate features
Book group stays online
Booking cart option
Built-in upsell options
Cart abandonment reminder email
Displays room descriptions and images
Dynamic rate option
Hold a reservation while guest completes online booking process
Integration to 3rd party yield management and/or RMS
Integrations to guest loyalty systems
Linked reservations option
Mobile booking option
Mobile check-in feature
Online payment option
Options to bundle room rates with local events and amenities
Post-stay email option
Pre-arrival email option
Property map available when guest is booking
Real-time availability
Recognizes rate eligibility for loyalty members
Reservation confirmation email
Reservation modification feature
Reservation search function
Secure payment processing
SSL certificates included
Supports points payments
Supports mobile loyalty cards
System remembers past guests via portal (cookie capture)
Vendor provides built-in website option
Vendor provides dynamic messaging feature
Vendor supports personalization

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
Self service onboarding tool
In-product help and walk throughs

Integrations

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D-EDGE - Channel Manager

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Vendor: D-EDGECategory: Commercial and distributionSubcategory: Central Reservation System (CRS)
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RateTiger Channel Manager

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Vendor: RateTigerCategory: Commercial and distributionSubcategory: Channel Manager

AI Native

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IDeaS G3 RMS

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Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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TourismInSky

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Vendor: InSky SolutionsCategory: Hospitality operationsSubcategory: Back Office Operations Software
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WiFi Guest Management

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Vendor: 4WiFiCategory: In room techSubcategory: Guest Internet
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Hoteza Web

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Vendor: HotezaCategory: Guest and traveler techSubcategory: Mobile ordering technology
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Hoteza TV

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Vendor: HotezaCategory: In room techSubcategory: IPTV/ in-room entertainment
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Hoteza HSIA

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Vendor: HotezaCategory: In room techSubcategory: Guest Internet
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Hoteza Hotpad

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Vendor: HotezaCategory: In room techSubcategory: Guest Internet
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Hoteza Mobile

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Vendor: HotezaCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions
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Hoteza Check-In

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Vendor: HotezaCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

Technical specifications

Specifications

Application can be hosted on Premise or On Cloud. On Premise application requires Windows Server OS and SQL Server.

Configurations

Installation, Configuration and user training is in addition to the software license fee.

Scalability

Application is multi property and multi currency. It can be used for a standalone hotel or chain of hotels.

Fee structure

Project Based
Pricing:

Number of Rooms

Buyers

FAQs

How does the pricing model works.