Product PrimeGuest PMS
PrimeGuest PMS
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UnverifiedPrimeGuest PMS
ExploreTECH
By PrimeGuest
UnverifiedOverview
Description
PrimeGuest PMS is an AI-native hotel management platform that brings reservations, front desk, housekeeping, billing, guest experience, revenue management, and channel selling into one unified system. Our key differentiator is real-time automation: routine hotel operations are handled proactively, while the AI Helper assists staff with tasks and workflows in plain language.
Designed for independent hotels, boutique properties, resorts, villas, hostels, and growing hotel groups, PrimeGuest supports multi-property operations through a single login and shared real-time data.
PrimeGuest is API-first and connects directly with OTAs, payment providers, booking engines, accounting systems, and other hotel technology. A channel manager is not required for direct channel selling, although existing integrations can be connected where needed. Our team also provides free setup and data migration to support a fast transition.
Details
Infrastructure detailsCloud
Support languagesEN
CategoryHospitality operations
SubcategoryProperty Management System (PMS)
IndustryHospitality
This solution is suitable for:Enterprise Hotel Brands & Global Chains
Product features
API connectivity and integrations
Back Office Management and Administration
Customer Data Management
Reservations and front desk operations
Room And Rates Management
Group Block Management
PMS Finance and accounting
Enterprise functionality
Customer data and guest profiles
Guest communication
PMS Security And Compliance
Availability calendar
PMS Sales and Catering Module
System performance and hosting
PMS reporting and analytics
Integrated booking engine
Support Level
Integrations
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Technical specifications
Specifications
Configurations
Our onboarding process is designed to be simple, guided, and efficient. We begin by understanding your property’s requirements and configuring PrimeGuest PMS to match your operational workflows. Our team supports data migration, system setup, integrations, and user configuration, ensuring everything is ready before launch. We provide guidance and training for your staff, followed by testing and final checks. Once confirmed, your property can go live with continued support from our team.
Scalability
PrimeGuest PMS is designed to scale with your property or portfolio, from a single independent hotel, villa, or boutique property to growing groups and multi-property hotel chains. Properties can be managed through one login, with shared guest profiles, centralized pricing, real-time data, and portfolio-wide visibility. As your business grows, additional properties can be added through configuration rather than lengthy implementations. Enterprise capabilities also include centralized reservations, role-based access, API access, custom integrations, and dedicated onboarding support.
Fee structure
Monthly Flat Fee
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