Product OpenTable
OpenTable
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By OpenTable
UnverifiedOverview
Description
OpenTable is a leading restaurant reservation and management platform that helps hospitality venues centralize online bookings, optimize table operations and engage diners through powerful front-of-house tools and a global diner network of millions each month. It offers real-time availability, customizable seating and waitlist management, guest CRM with preference tracking and automated communications, plus marketing tools to maximize visibility and revenue. OpenTable is ideal for independent restaurants, hotel dining venues, fine-dining establishments, pub groups and multi-location chains seeking to streamline reservations and guest engagement while expanding reach through integrated booking channels and promotional tools. Implementation is straightforward, and OpenTable integrates with a wide range of POS systems, CRM, marketing and hospitality tools to sync data, enhance operational workflows and support a connected restaurant ecosystem that drives efficiency, insights and growth.
Details
Infrastructure detailsCloud
Support languagesEN
CategoryRestaurant technology
SubcategoryRestaurant Reservation Software
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties
Product features
Payment Methods
Guest communication
Reservation and Booking Engine
Table and Floor Management
Waitlist and Walk In Management
Guest Intelligence
Marketplace and Demand Generation
Experiences and Event Monetization
Reputation and Feedback Management
Restaurant analytics and reporting
Integrations and Platform Connectivity
Mobility and Platform Access
Multi Location and Enterprise
Hospitality Extensions
Support and Vendor Services
Commercial Model and Pricing
Support Level
Integrations
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Technical specifications
Specifications
Configurations
OpenTable’s onboarding process is designed for a seamless launch, beginning with a dedicated specialist who assesses your venue’s seating setup, service style and reservation goals, configures your reservation preferences, table layouts, availability rules and online booking channels, and connects your POS or CRM if needed. We provide comprehensive staff training on using the OpenTable host tools, guest management features and reporting dashboards, and deliver ongoing support to ensure your team is confident, efficient, and ready to enhance diner experiences from day one.
Scalability
OpenTable is engineered to scale effortlessly with your hospitality business, supporting independent venues as well as large multi-location restaurant groups and hotel dining programs without compromising performance or guest experience. Its robust cloud-based platform handles increasing reservation volumes, expanded service teams and complex seating configurations, while centralized data and guest insights ensure consistent operations and revenue growth. As your business grows, OpenTable adapts to evolving needs, delivering reliable reservation management, analytics and guest engagement at every scale.
Fee structure
Monthly Flat Fee
Buyers
FAQs
FAQs
What’s the commitment?
Does OpenTable charge cover fees for every reservation?
Do I pay for reservations through my website?
Do I pay for phone reservations? Walk-ins?
Can I offer ticketed events?