Product Okkami
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Okkami

By OKKAMI
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Okkami

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Ralph Melis

Hotel and travel distribution technology

About Ralph Melis

Overview

Launch year

2016

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Compatible integrations

16

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Last Updated

28 May 2025

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Description

OKKAMI is a guest engagement platform that allows hotels and other hospitality businesses to enhance their guests' experience through a variety of features such as mobile check-in, in-room dining, concierge services, and more. One unique selling point of OKKAMI is its ability to provide personalized recommendations and offers based on guest preferences and behavior, allowing businesses to improve guest satisfaction and drive revenue.

This product is ideal for various types of businesses in the hospitality industry, including independent hotels, hotel chains, small groups, and travel management companies. OKKAMI can be tailored to meet the specific needs and requirements of each business, making it a versatile solution for a wide range of establishments.

OKKAMI does require integrations to implement the technology, but our team of experts is available to assist with the integration process and provide support every step of the way. Visit our website or contact us for more information on how OKKAMI can benefit your business.

Details

Infrastructure detailsCloud, Multi-Property, API Hub
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryGuest stay and journey management platforms
Integrations

Non supported product vendors are required to contact OKKAMI to discuss integration.

IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies, Hospitality management companies, Asset management companies, Conference centers and event spaces, Restaurants, cafes and retail

Screenshots, videos and other resources

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    Product features

    Contactless Solutions General

    Alerts and Notifications
    Automatic Translations
    Content Management System (CMS)
    Custom Questions
    Customise With Brand Identity (Font, Logo, Colors and Images)
    Embed In Existing Website Page
    Integrated Payment Gateway
    Interactive Content
    Marketing Communications Opt-in
    Mobile Access On Any Device
    Mobile Optimized/Responsive
    Multi-Currency Support
    Multi-Lingual
    Multi-Property Management
    No Download Required
    Pre-arrival Upselling And Upgrades
    Sales and Events Management Module
    Tag Management & Tracking Configuration
    Web Based (Appless)
    Whitelabel Capability
    Guest Communication
    Digital Concierge
    Analytics Dashboard
    Mobile App
    Overview of reviews

    General GSO

    Book a restaurant table
    Chat With Front Desk
    Check-In Upselling
    e-Reg/e-Folio
    Easy Room Selection
    Guest App Or Web Portal Module
    Guest Feedback Module (Comment Cards/Reviews)
    Guest Messages and Notifications
    Guest Requests
    In-Room Dining Ordering
    Keyless Entry
    Mobile Optimized/Responsive
    Multi-Lingual (Guest Facing)
    Remote Check-in
    Room control (lights, temperature, sound)
    TV & Room Controls
    QR Codes for logging in
    Web Based (Appless)
    Additional in-room amenities ordering
    Digital hotel compendium
    Laundry Collection
    Facilities booking
    Digital Concierge
    Maintenance Requests
    Order tracking
    Apple wallet integrated
    Google wallet integrated

    Chatbot functionality

    Security And Compliance Contactless Solutions

    Network Security
    PCI Compliance Audit
    PCI-DDS Compliant Payments
    SOC2 Complaint
    GDPR Compliant
    California Privacy
    ISO 27001 certification

    Guest facing experience optimization

    Personalized recommendations
    Pre-Arrival Emails
    Multi-Currency Support

    Branding And Customization GSO

    Customizable Branded Interface
    Content Creation
    Content Library

    Management and Optimization GSO

    Unlimited trackable URL links
    Performance Reporting
    PMS Integration
    Integrate to CRS

    Check-in and Check-out

    Access Management (Cloud Based)
    Access Management (Server Based)
    Check-In Upselling
    Check-Out Time Integration with PMS
    Chip & Pin With Card Payment Machines For Pre-auth or Pre-pay
    Collect Deposits
    Document And Passport Scanning
    Door Hardware and Locks
    Door Lock Integration
    Easy Room Selection
    Flexible Hardware Options (iPad, PC, Tablet)
    Group Reservations Management
    Guest Management Dashboard
    Guests Can Create Multiple Key Cards
    Hotel Website Check-in Portal
    ID Verification
    Keyless Entry
    Pre-Registration Information Collection
    Real Time Notification With Housekeeping Staff
    Registration Card E-signature
    Remote Checkin
    Self Service Check-In
    Self Service Check-Out
    Supports OTA Reservations
    Terms And Conditions Signing
    Connection with government systems for guest registration details

    Food and Beverage ordering

    Contactless Ordering
    Customizable Branded Interface
    Dietary Information With Filters For Preferences And Allergens
    Digital Menus
    Menu Management
    Multi-Menu Ordering
    Price Explanation
    Price Management System
    Advanced Ordering
    Digital Staff Ordering

    Support Level

    Office Hours Online Support
    24/7 Online Support
    Chat
    E-Training / Online Training
    Dedicated Account manager and Implementation Manager
    Dedicated customer success manager
    Dedicated onboarding specialist
    Webinars and courses
    Self service onboarding tool
    In-product help and walk throughs

    Integrations

    Filter:

    Clear filter
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    OPERA Cloud Property Management (PMS)

    verifiedVendor verified
    Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Live Chat

    verifiedVendor verified
    Vendor: HotelwayCategory: Guest and traveler techSubcategory: Customer Communication
    product-image

    Infrasys POS

    verifiedVendor verified
    Vendor: ShijiCategory: Restaurant technologySubcategory: Restaurant Management Software & POS

    AI Powered

    product-image

    Cendyn Loyalty

    verifiedVendor verified
    Vendor: CendynCategory: Guest and traveler techSubcategory: Customer Loyalty Software
    product-image

    Amadeus Guest Management

    verifiedVendor verified
    Vendor: AmadeusCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

    AI Powered

    product-image

    Cendyn CRM

    verifiedVendor verified
    Vendor: CendynCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
    product-image

    Infor HMS (Hospitality Management Solution)

    verifiedVendor verified
    Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    Infor HMS (Hospitality Management Solution)

    verifiedVendor verified
    Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    Cendyn Booking Engine

    verifiedVendor verified
    Vendor: CendynCategory: Commercial and distributionSubcategory: Booking Engine (IBE)
    product-image

    Book4time Spa Management

    verifiedVendor verified
    Vendor: Book4TimeCategory: Hospitality operationsSubcategory: Back Office Operations Software
    product-image

    Oracle MICROS Simphony POS

    partially_perifiedPartially verified
    Vendor: Oracle HospitalityCategory: Restaurant technologySubcategory: Restaurant Management Software & POS
    product-image

    Auto Checkin

    partially_perifiedPartially verified
    Vendor: HotelinkingCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions
    product-image

    Messaging

    partially_perifiedPartially verified
    Vendor: MonsciergeCategory: Guest and traveler techSubcategory: Customer Communication
    product-image

    Versa PMS

    unverifiedUnverified
    Vendor: AgilysysCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    Dormakaba Saflok Electronic Hotel Locks

    unverifiedUnverified
    Vendor: Dormakaba groupCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
    product-image

    SynXis Central Reservation System

    unverifiedUnverified
    Vendor: SabreCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

    Technical specifications

    Specifications

    OKKAMI supports seamless integrations with various PMS, POS, IoT, and third-party platforms via RESTful APIs, Webhooks, and SDKs. We ensure compatibility with industry standards and provide detailed API documentation for developers. Our platform is cloud-based, secure, and scalable, supporting the latest software versions. For specific technical requirements, SDK availability, or version compatibility, our integration team is available to assist with tailored implementation guidance

    Configurations

    Okkami's onboarding process is designed for seamless integration and efficient implementation. Upon engagement, our dedicated team works closely with clients to understand their specific needs and requirements. We offer comprehensive training sessions to ensure smooth adoption of our platform by staff members. Our technical experts handle the integration process with existing systems, minimizing disruption to daily operations. With Okkami, clients can expect a structured and supportive onboarding experience tailored to their unique business needs.

    Scalability

    Okkami's scalability empowers businesses to grow without constraints. Our flexible platform accommodates the evolving needs of hotels, chains, and small groups, ensuring seamless expansion as operations expand. Whether it's adding new properties, increasing guest capacity, or integrating additional features, Okkami's architecture is designed to scale effortlessly. Clients can trust in our robust infrastructure to support their growth trajectory, providing confidence in the long-term sustainability and success of their hospitality ventures.

    Fee structure

    Package Based
    Starting from:
    $100
    Pricing:

    Okkami offers a transparent and flexible pricing model tailored to the unique needs of each client. Our pricing structure is designed to provide value while remaining competitive in the market. We offer various subscription tiers based on the scale and requirements of the business, ensuring affordability for both independent hotels and large chains. With Okkami, clients have the freedom to choose the features and services that best suit their budget and operational goals, with the option for customization as their needs evolve.

    Buyers

    FAQs