Integrations

Technical specifications

Fee structure

Buyers

FAQs

News

Overview

Launch year

2016

Compatible integrations

Last Updated

3 Jul 2025

Description

OKKAMI is a guest engagement platform that allows hotels and other hospitality businesses to enhance their guests' experience through a variety of features such as mobile check-in, in-room dining, concierge services, and more. One unique selling point of OKKAMI is its ability to provide personalized recommendations and offers based on guest preferences and behavior, allowing businesses to improve guest satisfaction and drive revenue.

This product is ideal for various types of businesses in the hospitality industry, including independent hotels, hotel chains, small groups, and travel management companies. OKKAMI can be tailored to meet the specific needs and requirements of each business, making it a versatile solution for a wide range of establishments.

OKKAMI does require integrations to implement the technology, but our team of experts is available to assist with the integration process and provide support every step of the way. Visit our website or contact us for more information on how OKKAMI can benefit your business.

Details

Infrastructure detailsCloud, Multi-Property, API Hub

Support languagesENAR

CategoryGuest and traveler tech

SubcategoryGuest stay and journey management platforms

Integrations

Non supported product vendors are required to contact OKKAMI to discuss integration.

IndustryHospitality

This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies, Hospitality management companies, Asset management companies, Conference centers and event spaces, Restaurants, cafes and retail

Screenshots, videos and other resources

Product features

Contactless Solutions General

Alerts and Notifications

Automatic Translations

Content Management System (CMS)

Custom Questions

Customise With Brand Identity (Font, Logo, Colors and Images)

Embed In Existing Website Page

Integrated Payment Gateway

Interactive Content

Marketing Communications Opt-in

Mobile Access On Any Device

Mobile Optimized/Responsive

Multi-Currency Support

Multi-Lingual

Multi-Property Management

No Download Required

Pre-arrival Upselling And Upgrades

Sales and Events Management Module

Tag Management & Tracking Configuration

Web Based (Appless)

Whitelabel Capability

Guest Communication

Digital Concierge

Analytics Dashboard

Mobile App

Overview of reviews

General GSO

Book a restaurant table

Chat With Front Desk

Check-In Upselling

e-Reg/e-Folio

Easy Room Selection

Guest App Or Web Portal Module

Guest Feedback Module (Comment Cards/Reviews)

Guest Messages and Notifications

Guest Requests

In-Room Dining Ordering

Keyless Entry

Mobile Optimized/Responsive

Multi-Lingual (Guest Facing)

Remote Check-in

Room control (lights, temperature, sound)

TV & Room Controls

QR Codes for logging in

Web Based (Appless)

Additional in-room amenities ordering

Digital hotel compendium

Laundry Collection

Facilities booking

Digital Concierge

Maintenance Requests

Order tracking

Apple wallet integrated

Google wallet integrated

Chatbot functionality

Security And Compliance Contactless Solutions

Network Security

PCI Compliance Audit

PCI-DDS Compliant Payments

SOC2 Complaint

GDPR Compliant

California Privacy

ISO 27001 certification

Guest facing experience optimization

Personalized recommendations

Pre-Arrival Emails

Multi-Currency Support

Branding And Customization GSO

Customizable Branded Interface

Content Creation

Content Library

Management and Optimization GSO

Unlimited trackable URL links

Performance Reporting

PMS Integration

Integrate to CRS

Check-in and Check-out

Access Management (Cloud Based)

Access Management (Server Based)

Check-In Upselling

Check-Out Time Integration with PMS

Chip & Pin With Card Payment Machines For Pre-auth or Pre-pay

Collect Deposits

Document And Passport Scanning

Door Hardware and Locks

Door Lock Integration

Easy Room Selection

Flexible Hardware Options (iPad, PC, Tablet)

Group Reservations Management

Guest Management Dashboard

Guests Can Create Multiple Key Cards

Hotel Website Check-in Portal

ID Verification

Keyless Entry

Pre-Registration Information Collection

Real Time Notification With Housekeeping Staff

Registration Card E-signature

Remote Checkin

Self Service Check-In

Self Service Check-Out

Supports OTA Reservations

Terms And Conditions Signing

Connection with government systems for guest registration details

Food and Beverage ordering

Contactless Ordering

Customizable Branded Interface

Dietary Information With Filters For Preferences And Allergens

Digital Menus

Menu Management

Multi-Menu Ordering

Price Explanation

Price Management System

Advanced Ordering

Digital Staff Ordering

Support Level

Office Hours Online Support

24/7 Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Self service onboarding tool

In-product help and walk throughs

Integrations

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OPERA Cloud Property Management (PMS)

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Live Chat

Vendor verified

Vendor: HotelwayCategory: Guest and traveler techSubcategory: Customer Communication

Versa PMS

Vendor verified

Vendor: AgilysysCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Infrasys POS

Vendor verified

Vendor: ShijiCategory: Restaurant technologySubcategory: Restaurant Management Software & POS

AI Powered

Cendyn Loyalty

Vendor verified

Vendor: CendynCategory: Guest and traveler techSubcategory: Customer Loyalty Software

Amadeus Guest Management

Vendor verified

Vendor: AmadeusCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

AI Powered

Cendyn CRM

Vendor verified

Vendor: CendynCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Infor HMS (Hospitality Management Solution)

Vendor verified

Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Infor HMS (Hospitality Management Solution)

Vendor verified

Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Cendyn Booking Engine

Vendor verified

Vendor: CendynCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

Book4time Spa Management

Vendor verified

Vendor: Book4TimeCategory: Hospitality operationsSubcategory: Back Office Operations Software

Agilysys Sales & Catering

Vendor verified

Vendor: AgilysysCategory: Hospitality operationsSubcategory: Sales and catering platform

Agilysys Golf

Vendor verified

Vendor: AgilysysCategory: Hospitality operationsSubcategory: Spa / Golf / Club management software

Agilysys Spa

Vendor verified

Vendor: AgilysysCategory: Hospitality operationsSubcategory: Spa / Golf / Club management software

Oracle MICROS Simphony POS

Partially verified

Vendor: Oracle HospitalityCategory: Restaurant technologySubcategory: Restaurant Management Software & POS

Auto Checkin

Partially verified

Vendor: HotelinkingCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

Messaging

Partially verified

Vendor: MonsciergeCategory: Guest and traveler techSubcategory: Customer Communication

Dormakaba Saflok Electronic Hotel Locks

Unverified

Vendor: Dormakaba groupCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

SynXis Central Reservation System

Unverified

Vendor: Hospitality Solutions, powered by SynXis (Formerly Sabre Hospitality)Category: Commercial and distributionSubcategory: Central Reservation System (CRS)

Technical specifications

Specifications

OKKAMI supports seamless integrations with various PMS, POS, IoT, and third-party platforms via RESTful APIs, Webhooks, and SDKs. We ensure compatibility with industry standards and provide detailed API documentation for developers. Our platform is cloud-based, secure, and scalable, supporting the latest software versions. For specific technical requirements, SDK availability, or version compatibility, our integration team is available to assist with tailored implementation guidance

Configurations

Okkami's onboarding process is designed for seamless integration and efficient implementation. Upon engagement, our dedicated team works closely with clients to understand their specific needs and requirements. We offer comprehensive training sessions to ensure smooth adoption of our platform by staff members. Our technical experts handle the integration process with existing systems, minimizing disruption to daily operations. With Okkami, clients can expect a structured and supportive onboarding experience tailored to their unique business needs.

Scalability

Okkami's scalability empowers businesses to grow without constraints. Our flexible platform accommodates the evolving needs of hotels, chains, and small groups, ensuring seamless expansion as operations expand. Whether it's adding new properties, increasing guest capacity, or integrating additional features, Okkami's architecture is designed to scale effortlessly. Clients can trust in our robust infrastructure to support their growth trajectory, providing confidence in the long-term sustainability and success of their hospitality ventures.

Fee structure

Package Based

Starting from:

$100

Pricing:

Okkami offers a transparent and flexible pricing model tailored to the unique needs of each client. Our pricing structure is designed to provide value while remaining competitive in the market. We offer various subscription tiers based on the scale and requirements of the business, ensuring affordability for both independent hotels and large chains. With Okkami, clients have the freedom to choose the features and services that best suit their budget and operational goals, with the option for customization as their needs evolve.

Buyers

FAQs