Product Noovy PMS
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Noovy PMS

By Noovy
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Meet the ultimate all-in-one software solution for independent hotels

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Jonatan TsuffCEO
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Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2017

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Compatible integrations

10

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Description

A revolutionary all-in-one hotel solution: one login, one system and one support number. Our mission is to empower hoteliers like yourself by offering an easy and smart way to operate, distribute and price your hotel.

Helping you save time, get more bookings and happier guests.

Details

Infrastructure detailsCloud, Open API
Support languagesEN
CategoryHospitality operations
SubcategoryProperty Management System (PMS)
Integrations
IndustryHospitality
This solution is suitable for:Medium and small hotel groups, Independent hotels

Screenshots, videos and other resources

Product features

API connectivity and integrations

Integrates to third party channel management
Connect To Main GDSs
E-Reputation Monitoring
Google Analytics Integration
Integrated ID And Passport Scanner
Integrated Payment Terminal And Card Reader
Metasearch Connectivity
Integrates with booking engine
Open API support
Integrates with central reservation system
Integration to business intelligence
Integration to revenue management system
Integration to revenue rules engine
Integration to 3rd party rate shoppers

Back Office Management and Administration

Accounting Module
Automated Night Audit
Case Management/Ticketing System
Centralized User And Role Management
CRM Module
Drag and Drop Template Editor
Housekeeping Mobile App
Housekeeping Module
Integrated Hotel Back Office System
Sales And Marketing module
Supports Data Import via Excel, CSV
Task Management
Task Manager (Assign by Individual, Department or Custom Group)
Unlimited Users
Import existing PMS guest data to new PMS upon installation
View dashboards based on user role
Send internal staff notifications via mobile app

Customer Data Management

API Connection to CRM to Enhance CRM Guest Profile
CRM Integration
Emailing Automation (Pre and Post-Stay)
GDPR Compliant
Guest CRM
Guest Profiles
SOC2 Complaint

Reservations and front desk operations

Advance Search Feature With Voice To Text
Advanced Invoicing and Billing
Alerts And Notifications
Automated Reminders
Automated Room Assignments
Centralized Messaging
Check-In Upselling
Digital Registration
Discount Codes (Promocodes)
Group check-in functionality
Guest App Or Web Portal Module
Integrated Payment Gateway
Mobile Optimized/Responsive
Reservation management
Rules Based Room Assignments
Self Service Check-In
Self Service Check-Out
Tablet/ Kiosk Check-in
Electronic logbook feature
Functionality to copy and paste within browser
Add reservation notes
Automatically create folios based on rate type
Allow Multiple Travel Agents attached to one reservation
Allow multiple commission rates per Travel Agent
Blacklist
Book multiple packages on a single stay reservation
Manually post charges and credits
Prevent overbooking
Allows for overbooking
Schedule room change throughout stay
Support hourly/day use room rentals
Track downgrades
Track market segment
Track reservation requests
Track upgrades
Track upsells
Trigger new rate if room move occurs
Automatically assign rooms
Charge card at checkout
Apply with multiple payment methods
Create a guest waiting list
Digital registration cards
Email folio
Guest preference management within reservations
Manually assign rooms
Option for multiple folios
Print folio
Printed registration cards
Provides reservation record, history and trail
Quote functionality for reservations
Real-time selling of rooms inventory with add-ons or enhancements
Route folios
Split rate between multiple guests in one room
Supports add-ons
Supports rate code changes throughout the stay
Supports scheduled charges

Room And Rates Management

Automated Room-Type Pricing
Availability Restrictions
Bulk Updating
Derived Rates
Dynamic pricing options based on availability and number of bookings
Geotargeted Pricing Module
Group Reservations Management
Inventory Grid
Inventory Management
Inventory Restrictions (Allocations & Overbookings)
Lead Days Restrictions
Lenght of Stay (LOS) Restrictions
Policies (Cancellation, Guarantee & Payment)
Rate Packaging Handling Functionality
Support for Weekly And Monthly Rates
Yielding (Revenue Management) Module
Add manual rates
Create confidential rates
Create corporate rates
Create group rates
Create package allowances
Create promotional codes
Create travel agent rates
Set rates based on dates and day of week
Availability of package reconciliation
Rate code order
Yield based on availability
Yield based on number of rates sold

Group Block Management

24/7 Real-time data
Personalized website where guests can book their stay
Guest data to use for welcoming and marketing communications
Guests can also make room changes via the website
Block a full floor for a group
Block rooms for groups
Create contract rates for groups
Create temporary rates for groups
Fully automate group resume including guestrooms and F&B
Post banquet event order directly
Upload and/or automatically import a rooming list
Batch post charges and credits
Email group invoice
Feature for group block release by date
Group billing account
Group block release length of time
Identify corporate block
Manual post charges and credits
Mark a group block tentative/definite
Print group invoice
Release block to general availability
Release block to group availability

PMS Finance and accounting

Batch post
Email an invoice
Make adjustments to guest charges in either A/R or Front Desk Folio
Print an invoice
Provide centralized billing
Provide Pro forma consolidated invoice which reads current charge routing rules
Setup group routing charges
Split charges between multiple guests
Support comp accounting
Take pre-payment via guest portal
Accounts receivable feature
Built-in payment processing option
Financial export option
Includes accrual accounting module
Includes cash accounting module
Inclusion of ancillary revenue on folio
Option for 3rd party payments
Supports international tax rates
Supports multiple currencies
Supports multiple payment methods
Trust accounting option
Integration to 3rd party credit card processors in multiple currencies

Enterprise functionality

Manage data at a centralized, enterprise level
Share company and travel agent profiles
View multi-property availability
Multi-property or enterprise configuration available
Vendor provides enterprise-level logins to view all properties
Vendor provides property-level access and permissions for enterprise accounts

Customer data and guest profiles

Add and store guest notes
Collect and store contact preferences
Configure required fields
Provide tracing for profile management
See guest profile on booking screen
Store guest contact information
Store guest preferences
Store guest's preferred payment
Store special requests
Upload guest ID
View guest stay history across multiple profiles
View guest stay history in guest profile
View total guest value
API Connection to CRM to Enhance CRM Guest Profile
GDPR Compliant
Digital Registration

Guest communication

Email Payment Requests To Guests
CC others on an email confirmation
Customize guest communication templates to align with property branding
Email folio
Send cancellation emails
Send confirmation emails
Send guest marketing emails
Send on-property emails
Send pre-arrival emails
Emailing Automation (Pre and Post-Stay)
Text guests post-stay
Text guests pre-stay
Text guests while in-house
Send confirmation emails
Send on-property emails
Upsell services and offers

PMS Security And Compliance

SOC I & II Compliant
Supports multi-factor authentication (MFA)
Vendor is able to provide security documentation upon request
Vendor is GDPR compliant
Vendor is PCI compliant
Audit logs included
Customizable permissions based on user roles
Data export option
PCI-DDS Compliant Payments
Secure guest data storage
Vendor includes vulnerability assessment
Vendor provides data encryption
Vendor supports PIPEDA compliance

Availability calendar

Access to digital tape chart
Minimum length of stay requirements
Provides group availability
Provides in-house status
Provides occupancy statistics
Rate availability calendar
View availability by room type
View availability by unit
View connecting room availability and potential
Drag And Drop Reservations In Calendar View

PMS Sales and Catering Module

Accept digital deposit payments

System performance and hosting

Host in a SaaS cloud environment
Create and configure notification settings
Bandwidth monitoring
Built-in performance analytics
Real-time synchronization
Supports over 500 properties
System up-time monitoring
Vendor provides automatic data backup
Vendor provides data migration support
Vendor provides performance analytics and reporting
Vendor provides SLA (Service Level Agreement)
Vendor provides uptime SLA

PMS reporting and analytics

Alerts and Notifications
Customizable notifications and alerts
Ancillary revenue tracking
Custom dashboards
Multi-property dashboard
Flexible role based reporting
Export results in Excel or CSV
Activities reports
Create custom reports
Group reports
Guest communications reports
Guest demographic reports
Housekeeping reports
Marketing reports
Night audit reports
Pickup Analysis
Occupancy reports
Provide cancellation reports
Owners reports
Accounts receivable reports
Reservations reports (arrival, departure, in-house)
Revenue reports available

Integrated booking engine

PMS native integrated booking engine
Third party online booking engine integrated into PMS
3rd party add-ons integration available
Add to calendar function
Add-on enhancements while booking online
Auto-translate features
Book group stays online
Booking cart option
Built-in upsell options
Displays room descriptions and images
Dynamic rate option
Integration to 3rd party yield management and/or RMS
Integrations to guest loyalty systems
Linked reservations option
Mobile booking option
Mobile check-in feature
Online payment option
Options to bundle room rates with local events and amenities
Post-stay email option
Pre-arrival email option
Real-time availability
Recognizes rate eligibility for loyalty members
Reservation confirmation email
Reservation search function
Secure payment processing
SSL certificates included
System remembers past guests via portal (cookie capture)

Support Level

Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
Self service onboarding tool
In-product help and walk throughs

Integrations

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AI Native

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IDeaS G3 RMS

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Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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RMS

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Vendor: SHR GroupCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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RevControl

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Vendor: RevControlCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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The SiteMinder platform

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Vendor: SiteMinderCategory: Commercial and distributionSubcategory: Channel Manager
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Hotel Booking Engine

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Vendor: SiteMinderCategory: Commercial and distributionSubcategory: Booking Engine (IBE)
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Smartpricing

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Vendor: SmartpricingCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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Restaurant POS

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Vendor: PosistCategory: Hospitality operationsSubcategory: Restaurant Solution
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Lightspeed Restaurant POS & Payments

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Vendor: LightspeedCategory: Restaurant technologySubcategory: Restaurant Management Software & POS
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Xero

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Vendor: XeroCategory: Finance and paymentsSubcategory: Financial Accounting
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RoomPriceGenie

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Vendor: RoomPriceGenieCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

Technical specifications

Specifications
Configurations

100% Cloud based. We need about 3 weeks to get a hotel live with Noovy. This includes setting up the hotel, training the hotel team and moving bookings from your old system to Noovy.

Scalability

Noovy PMS offers exceptional scalability, adapting seamlessly to the evolving needs of growing hospitality businesses. Its cloud-based architecture allows for flexible expansion, accommodating increased property sizes and transaction volumes. Whether for a single boutique hotel or a multi-property chain, Noovy PMS ensures consistent performance and reliability, supporting your business's growth trajectory.

Fee structure

Per room per month with implementation fee
Starting from:
$5
Pricing:

Buyers

FAQs

Are there extra fees for support?

No, amazing support is included for all hotels using Noovy. We are here to help and leave no question unanswered.

Where is the Noovy team based?

Our team is truly global, located in Ireland, Netherlands, Germany, Israel, Spain, USA, Brazil, Ukraine and many other countries around the world. We provide you with a local support phone number so you can call us freely.

Will my hotel team get trained?

Yes, our support team will provide training so you and your team can ask any question and start using Noovy for long-term success.

How long does the onboarding take?

We need about 3 weeks to get a hotel live with Noovy. This includes setting up the hotel, training the hotel team and moving bookings from your old system to Noovy.

Can I WhatsApp you?

Yes, you can reach our support with a simple WhatsApp message. Also by Facebook Messenger or our online chat. So contact us the way you prefer.