Overview

Launch year

2013

Compatible integrations

0

Last updated

16 Jan 2026

Description

Frictionless Guest is a powerful Digital concierge app designed to transform guest engagement and streamline operations for hotels, resorts, and vacation rentals. This all-in-one platform offers intuitive features that enhance the guest experience, including seamless communication tools, personalized service options, and efficient digital service delivery. With support for integrations, customizable workflows, and real-time guest interactions, the Frictionless Guest Digital concierge app empowers hospitality businesses to increase satisfaction, boost loyalty, and modernize their guest services across every touchpoint.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryGuest and traveler tech

SubcategoryDigital concierge solutions

Integrations

IndustryHospitality

This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels

Product features

Messaging And Collaboration

Contactless Solutions General

Mobile ordering features and management

Management and Optimization Mobile Ordering Tech

Security And Compliance Contactless Solutions

Activities and ancillary booking

Guest facing experience optimization

Branding And Customization GSO

Management and Optimization GSO

Guest experience operations management

Support Level

Integrations

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Technical specifications

Specifications

Configurations

Our onboarding for the **Netlink Resource Group Frictionless Guest App** is swift and guided by our team to get you live quickly with personalized local recommendations. After signup we schedule an online onboarding session to walk you through setup, help you populate your dashboard, and ensure you’re confident using the platform, typically completing setup within a day, with ongoing support available whenever needed.

Scalability

The **Netlink Resource Group Frictionless Guest App** is built to scale effortlessly with your business, supporting independent inns to larger hospitality properties by allowing you to expand curated local recommendations and guest engagement features as your guest volume grows. Its cloud-based design and flexibility let you update content, add new partners, and accommodate increased usage without disruption, ensuring consistent performance and guest satisfaction while driving loyalty and repeat stays across every season.

Fee structure

Monthly Flat Fee

Buyers

FAQs

How is the content provided to guests determined and how does it get entered into the Frictionless Guest App?

How long will it take to implement the Frictionless Guest App at a property?

How and when does a guest get access to the Frictionless Guest App?

Does the guest have to download the Frictionless Guest App to their mobile phone or tablet to access it?

Frictionless Guest App

The Digital Concierge App for modern guest experience.