
MyStay Check-in and Check-out
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Description
MyStay’s Contactless Check-in and Check-out solution is designed to modernize the guest arrival and departure experience, serving as a vital bridge between hoteliers and travelers. Its primary function is to automate administrative tasks, allowing guests to skip reception lines and complete registrations via their own devices. Key selling points include a significant reduction in front-desk workload and the ability to capture essential guest data and payments before arrival.
This product is ideal for independent hotels, boutique collections, and hotel chains looking to enhance operational efficiency. To ensure a seamless flow of data, the technology integrates directly with your existing Property Management System (PMS). By synchronizing guest details, room assignments, and billing in real-time, MyStay eliminates manual data entry, reduces human error, and empowers your staff to focus on high-value guest interactions rather than paperwork. It is the definitive tool for any modern, guest-centric hospitality business.
Details
Standalone or with two way integration with the PMS.
Product features
Integrations
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Technical specifications
The MyStay onboarding process is designed for speed and efficiency, ensuring your property transitions to a digital guest journey without operational downtime. We begin with a seamless integration between our platform and your existing Property Management System to automate data synchronization. Our dedicated team then guides you through account configuration, staff training, and guest communication branding. Within days, your property is fully equipped to offer a modern, contactless check-in and check-out experience.
MyStay is architected for limitless scalability, effortlessly supporting your growth from a single boutique property to an extensive international hotel chain. Our cloud-native infrastructure ensures that adding new locations or increasing guest volumes never compromises system performance. By centralizing guest journey management, we provide the flexibility to deploy standardized digital check-in and check-out processes across your entire portfolio, ensuring consistent operational excellence and brand reliability regardless of your organization's size or complexity.
Fee structure
Starting from 2 € / room / month
The price depends on the size of your property and the chosen package.
Easy upgrade, downgrade,
or cancellation at any time.
We’ll be happy to provide you with exact price calculation.
Buyers
FAQs
FAQs
What does MyStay system consist of?
What is a WebApp?
What is MyAdmin?
What is Guest web?
How will I promote my MyStay profile to my guests?
What language versions are available?
How will I promote my MyStay profile to my guests?
Will we have access to statistics? How can we monitor usability?
Does MyStay require the installation of additional software at the reception?
Is real time chat available? How can we respond to chat messages?
Who owns the data I upload to the system?
Text messages Can we send SMS from MyStay? How can we send SMS?
What is the cost of one SMS?
How many Text messages can we send each month?