Product MyStay Check-in and Check-out
product-logo

MyStay Check-in and Check-out

Claim profile
By MyStay
unverifiedUnverified
AI Powered

MyStay Check-in and Check-out

redistributor-image
Arne Hegstadarne.hegstad@gomystay.com
Get Contact Details
Or
Contact vendor representative through ExploreTECH

Overview

Launch year

2016

rocket-lunch-logo
Compatible integrations

0

brand-logo
Last updated

14 Jan 2026

rocket-lunch-logo

Description

MyStay’s Contactless Check-in and Check-out solution is designed to modernize the guest arrival and departure experience, serving as a vital bridge between hoteliers and travelers. Its primary function is to automate administrative tasks, allowing guests to skip reception lines and complete registrations via their own devices. Key selling points include a significant reduction in front-desk workload and the ability to capture essential guest data and payments before arrival.

This product is ideal for independent hotels, boutique collections, and hotel chains looking to enhance operational efficiency. To ensure a seamless flow of data, the technology integrates directly with your existing Property Management System (PMS). By synchronizing guest details, room assignments, and billing in real-time, MyStay eliminates manual data entry, reduces human error, and empowers your staff to focus on high-value guest interactions rather than paperwork. It is the definitive tool for any modern, guest-centric hospitality business.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryHotel online check-In/check-out solutions
Integrations

Standalone or with two way integration with the PMS.

IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Product features

Contactless Solutions General

Payment Methods

Adyen
GlobalPayments
Stripe

Security And Compliance Contactless Solutions

PCI Compliance Audit
PCI-DDS Compliant Payments
GDPR Compliant

Check-in and Check-out

Access Management (Cloud Based)
Check-In Upselling
Check-Out Time Integration with PMS
Document And Passport Scanning
Door Lock Integration
Easy Room Selection
Flexible Hardware Options (iPad, PC, Tablet)
Group Reservations Management
Guest Management Dashboard
Guests Can Create Multiple Key Cards
Hotel Website Check-in Portal
Keyless Entry
Pre-Registration Information Collection
Real Time Notification With Housekeeping Staff
Registration Card E-signature
Remote Checkin
Self Service Check-In
Self Service Check-Out
Supports OTA Reservations
Terms And Conditions Signing

Support Level

Office Hours Online Support
E-Training / Online Training
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses

Integrations

Filter:

Clear filter

Technical specifications

Specifications
Configurations

The MyStay onboarding process is designed for speed and efficiency, ensuring your property transitions to a digital guest journey without operational downtime. We begin with a seamless integration between our platform and your existing Property Management System to automate data synchronization. Our dedicated team then guides you through account configuration, staff training, and guest communication branding. Within days, your property is fully equipped to offer a modern, contactless check-in and check-out experience.

Scalability

MyStay is architected for limitless scalability, effortlessly supporting your growth from a single boutique property to an extensive international hotel chain. Our cloud-native infrastructure ensures that adding new locations or increasing guest volumes never compromises system performance. By centralizing guest journey management, we provide the flexibility to deploy standardized digital check-in and check-out processes across your entire portfolio, ensuring consistent operational excellence and brand reliability regardless of your organization's size or complexity.

Fee structure

Tiered Subscriptions
Offers free trial
Pricing:

Starting from 2 € / room / month

The price depends on the size of your property and the chosen package.

Easy upgrade, downgrade,

or cancellation at any time.

We’ll be happy to provide you with exact price calculation.

Buyers

FAQs

What does MyStay system consist of?

What is a WebApp?

What is MyAdmin?

What is Guest web?

How will I promote my MyStay profile to my guests?

What language versions are available?

How will I promote my MyStay profile to my guests?

Will we have access to statistics? How can we monitor usability?

Does MyStay require the installation of additional software at the reception?

Is real time chat available? How can we respond to chat messages?

Who owns the data I upload to the system?

Text messages Can we send SMS from MyStay? How can we send SMS?

What is the cost of one SMS?

How many Text messages can we send each month?