Product Milano Spa
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Milano Spa

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By Milano Software
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Milano Spa

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Overview

Launch year

1989

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Compatible integrations

1

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Last updated

26 Feb 2026

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Description

Milano Spa is a specialised business management solution designed to streamline scheduling, resource (room/service) booking, client relationship management and operational workflows for spa operators. The core value lies in its intuitive appointment scheduling system and comprehensive CRM capabilities that help spas manage bookings by service provider and room, capture client details (including forms), and improve customer engagement with automated reminders and marketing tools.

This product is ideal for independent and small‑to‑medium spa businesses, wellness centres, resort spas, and similar service‑oriented establishments seeking a unified platform to handle appointments, client data, point‑of‑sale and reporting.

Milano Spa operates as part of the broader Milano Software suite but can be implemented on its own without mandatory external integrations. Optional add‑ons — such as online booking, mobile access, payment processing or hotel system links — are available to enhance functionality as needed, enabling flexible deployment that fits your business requirements.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryHospitality operations
SubcategorySpa / Golf / Club management software
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Product features

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OPERA Cloud Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

The onboarding experience for Milano Spa begins with a personalised consultation to assess your business needs and recommended modules. Our team guides you through setup, configuration and data import, ensuring your appointment schedules, client profiles and service resources are aligned with your workflows. Training is provided both remotely and on‑site as needed, enabling staff to confidently use scheduling, CRM and reporting tools. Dedicated support continues post‑launch to optimise performance and ensure a smooth transition. 

Scalability

Milano Spa is designed to scale with your business, supporting single‑location independent spas through multi‑site wellness centres and resort operations with ease. Its modular cloud architecture allows additional users, locations, services and advanced features to be added as your needs grow without disruption. Performance remains reliable as client volume increases, and optional integrations (e.g., online booking, payment gateways) can be introduced at any time, ensuring your technology grows in step with your business.

Fee structure

Monthly Flat Fee

Buyers

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