Product Loungeup Guest Profile
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Loungeup Guest Profile

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By Loungeup by D-EDGE
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Loungeup Guest Profile

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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2011

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Compatible integrations

2

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Last Updated

31 May 2025

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Description

Loungeup by D-EDGE is a CRM solution designed to help hotels and hospitality businesses create and manage detailed guest profiles. With Loungeup, hoteliers can easily gather and store important guest information, preferences, and feedback to personalize their stay and improve overall guest satisfaction. This user-friendly platform also allows for targeted marketing campaigns and seamless communication with guests before, during, and after their stay.

Ideal for independent hotels, chains, small groups, and travel management companies, Loungeup is the perfect tool for any business looking to enhance their guest experience and drive loyalty. With its customizable features and intuitive interface, Loungeup can be tailored to meet the specific needs of any type of hospitality business.

Loungeup does require integrations with property management systems (PMS) or other software to fully implement its technology. However, the team at D-EDGE provides comprehensive support to help with the integration process and ensure a smooth transition for users.

Details

Infrastructure detailsCloud
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryCustomer Relationship Management System (CRM)
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Screenshots, videos and other resources

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    Product features

    Automation

    Contact Management

    Customer Service

    Marketing Management

    CRM Optimization

    CRM Reporting & Analytics

    Communication

    Sales Management

    Support Level

    Integrations

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    OPERA 5 Property Management (PMS)

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    Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Hapi cloud

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    Vendor: HapiCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

    Technical specifications

    Specifications
    Configurations

    The onboarding process for LoungeUp Guest Profile is designed for seamless integration into our clients' existing operations. Our dedicated team works closely with each business, providing comprehensive training sessions to ensure staff members are proficient in utilizing the platform effectively. We offer hands-on support and guidance throughout the implementation phase, assisting with data migration and system setup to ensure a smooth transition. With our tailored approach, businesses can quickly leverage the power of LoungeUp Guest Profile to enhance guest experiences and drive operational efficiency.

    Scalability

    LoungeUp Guest Profile offers exceptional scalability, catering to the diverse needs of hospitality businesses of all sizes. Whether managing a single independent hotel or overseeing a chain of properties, our platform seamlessly adapts to varying levels of demand and complexity. With flexible customization options and robust backend support, LoungeUp Guest Profile can accommodate the evolving needs of our clients, ensuring consistent and efficient guest data management across all properties. From boutique hotels to large hotel chains, our solution grows alongside businesses, empowering them to deliver personalized guest experiences at scale.

    Fee structure

    Monthly Flat Fee
    Pricing:

    LoungeUp Guest Profile offers a flexible and transparent pricing model tailored to meet the needs of hospitality businesses. Our pricing structure typically factors in elements such as the number of properties, volume of guest data, and desired features. We provide customizable packages to ensure affordability and value for our clients, with options for both one-time setup fees and ongoing subscription plans. Our straightforward pricing approach eliminates any hidden costs, enabling businesses to budget effectively while accessing the benefits of personalized guest data management.

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