Product Kobas CRM
Kobas CRM
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By Kobas
UnverifiedOverview
Description
Kobas CRM is a specialized Customer Relationship Management system for the hospitality industry, providing a centralized and insightful view of customer data. Its primary function is to empower management and head office teams with full transparency into customer activities across all venues. A key selling point is its automated functionality, seamlessly creating and managing customer profiles, loyalty programs, and reservations by integrating with other Kobas products. This system is ideal for a diverse range of food and beverage businesses, including restaurants, pubs, and multi-site groups. As an integral part of the Kobas ecosystem, the CRM connects with the Kobas EPoS and other platforms to provide a unified solution, and it also offers a direct integration with Mailchimp for targeted marketing.
Details
Infrastructure detailsStand-alone
Support languagesEN
CategoryRestaurant technology
SubcategoryRestaurant Customer Relationship Management (CRM)
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains
Product features
Automation
Contact Management
Customer Service
Marketing Management
CRM Optimization
CRM Reporting & Analytics
Communication
Sales Management
Support Level
Integrations
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Technical specifications
Specifications
Configurations
The Kobas CRM onboarding process is a seamless, project-managed journey designed to ensure a smooth transition. Following a discovery session to understand your specific needs, a dedicated Implementation Manager guides you through a personalized project plan and data setup. Our skilled team then performs the on-site installation, providing comprehensive training to your staff. The process culminates with an on-site 'go-live' support to ensure a confident and successful launch of your new system.
Scalability
The Kobas CRM is a scalable solution engineered to evolve with your business. As an integral component of our comprehensive hospitality management system, it allows you to begin with the features you need and seamlessly add new functionality as your business grows. This flexibility ensures the platform can support both single-venue and multi-site operations, providing a unified and connected solution that scales effortlessly.
Fee structure
Monthly Flat Fee
Buyers
FAQs
FAQs