Product ALICE - AI EMAIL AGENT
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ALICE - AI EMAIL AGENT

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By Kinnovate Solutions
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ALICE - AI EMAIL AGENT

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Overview

Launch year

2007

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Compatible integrations

1

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Last updated

24 Feb 2026

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Description

triSaaS Kinnovate Solutions ALICE – AI Email Agent is an intelligent automated email response and communication tool powered by advanced natural language processing to streamline and elevate business correspondence. ALICE automatically categorises, prioritises and replies to incoming emails, drafts context‑aware responses, and learns organisational tone and policies over time, reducing manual workload and improving response consistency for customer service, sales and support teams.

This solution is ideal for medium and large organisations across sectors — including hospitality, enterprise services, retail and professional services — that handle high volumes of inbound email and want to optimise engagement without increasing headcount.

Delivered as a cloud‑ready software service, ALICE can operate standalone or integrate with existing email platforms, CRM systems and workflow applications via APIs, enabling seamless implementation with minimal IT overhead and enhanced operational efficiency for teams focused on customer communication and service excellence.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryRobotics, AI and automation
SubcategoryAI Agents
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Product features

Log tasks

Log preferences and feedback

Context enrichment

Chain of thought

Human in the loop (Agentic AI framework)

Support Level

Integrations

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

Onboarding for Kinnovate Solutions ALICE – AI Email Agent is designed to be fast and intuitive, starting with secure connection to your existing email and CRM systems, followed by configuration of response templates, rules, and organisational tone. Our team guides users through initial training, testing, and fine-tuning of AI workflows to ensure accuracy and efficiency. Ongoing support and performance monitoring help teams adopt the system confidently, enabling immediate improvements in email handling, response times, and customer engagement.

Scalability
Kinnovate Solutions ALICE – AI Email Agent is designed to scale effortlessly with organisational growth, handling increasing volumes of inbound emails without compromising speed or accuracy. The cloud-based platform can support multiple departments, teams, and locations, adapting to complex workflows across sales, customer service, and support functions. Its AI continuously learns from interactions, ensuring consistent performance as business needs expand, while integration capabilities allow seamless connectivity with additional email accounts, CRMs, and enterprise systems for enterprise-wide adoption.

Fee structure

Monthly Flat Fee

Buyers

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