WINPAC Intelligent Kiosk System

WINPAC Intelligent Kiosk System (iKiosk) is a contactless, interactive, and mobile-enabled self-service kiosk designed to streamline hotel guest check-in and check-out. Its main function is to allow guests to independently complete arrival and departure processes—whether walking in or with an existing reservation—reducing wait times, minimizing staff interaction, and enhancing the overall guest experience.

Key Benefits & Unique Selling Points

• Contactless Self-Service Experience: Enables fast, intuitive guest check-in and check-out without the need for front desk assistance.

• Seamless PMS Integration: Real-time access to reservation and guest data ensures accuracy, efficiency, and operational reliability.

Who Is It For?

WINPAC iKiosk is designed for hospitality teams seeking to modernize guest services and improve operational efficiency, including:

• Front desk and operations teams

• Hotel management and IT teams

• Guests who value speed, convenience, and minimal contact

Ideal Business Types

• Independent hotels

• Hotel chains and brands

• Resorts and large-scale hospitality venues

• High-traffic properties seeking to reduce front desk congestion

Integrations & Implementation

Yes, integration is required.
WINPAC iKiosk integrates directly with Oracle Hospitality OPERA PMS using Opera Kiosk Protocols (OPP_KSK or OHIP). This integration enables real-time retrieval of reservation data such as guest names, reservation numbers, stay dates, arrival times, room details, and guest counts—ensuring a seamless and accurate self-service process with minimal disruption to existing systems.