Product Digital Personal Concierge
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Digital Personal Concierge

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By Hoxell
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Digital Personal Concierge

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Ralph Melis

Hotel and travel distribution technology

About Ralph Melis

Overview

Launch year

2009

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Compatible integrations

0

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Last Updated

29 May 2025

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Description

HoxellDigital Personal Concierge is a digital solution designed to enhance guest experiences in the hospitality industry. Our product offers a personalized and seamless service to users, allowing them to easily access information, make requests, and receive recommendations during their stay.

This innovative platform is ideal for a wide range of businesses in the hospitality sector, including independent hotels, chains, small groups, and travel management companies. HoxellDigital Personal Concierge can be customized to meet the specific needs of each client, providing a tailored experience for guests and improving operational efficiency for businesses.

Our product does not require any complex integrations to implement the technology, making it a hassle-free solution for businesses looking to elevate their guest services. With HoxellDigital Personal Concierge, you can streamline communication, enhance guest satisfaction, and stand out in a competitive market. Visit our website for more information.

Details

Infrastructure detailsStand-alone
Support languagesEN
CategoryGuest and traveler tech
SubcategoryDigital concierge solutions
Integrations
IndustryHospitality
This solution is suitable for:Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations

Product features

Contactless Solutions General

Mobile ordering features and management

Management and Optimization Mobile Ordering Tech

Security And Compliance Contactless Solutions

Activities and ancillary booking

Guest facing experience optimization

Branding And Customization GSO

Management and Optimization GSO

Guest experience operations management

Support Level

Integrations

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Technical specifications

Specifications
Configurations
Hoxell's onboarding begins with a comprehensive consultation to understand your property's specific needs. We then configure the platform, integrate with your PMS, and provide thorough staff training. Following a brief testing phase, your digital concierge is launched, supported by ongoing assistance to ensure optimal performance and guest satisfaction.
Scalability

Hoxell is designed for seamless scalability, accommodating properties of varying sizes and guest volumes. Its cloud-based architecture allows for flexible expansion, ensuring consistent performance regardless of growth. Additional property integrations and user licenses can be readily added, allowing Hoxell to adapt to your evolving business needs, without significant infrastructure changes.

Fee structure

Monthly Flat Fee
Pricing:

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