Product HotelTime PMS
HotelTime PMS
Vendor verifiedFully featured cloud-based PMS system with more than 550 customers in 16 countries world-wide.
David Byrne
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By HotelTime Solutions
Vendor verifiedOverview
Description
Fully featured cloud-based PMS simplifying the work of the management thanks to a strong and flexible reporting, a wide range of integrated third part systems, practical multi-property reporting and other great features. Our PMS currently operates in properties as large as 400 rooms and as well as smaller properties with less than 50 rooms.
HotelTime PMS enables efficient hotel management, saves costs, and ensures the satisfaction of your guests. Moreover, it can be easily connected with other HotelTime Solutions systems developed to facilitate the management of various segments of hotel operations.
- Cost saving
- User friendly
- Automation
- Quick training
- Universal solution
- Robust reporting
- Guests’ satisfaction
- Modernisation of operation
Details
Infrastructure detailsCloud, Multi-Property
Support languagesEN
CategoryHospitality operations
SubcategoryProperty Management System (PMS)
Integrations
You can find our APIs on our website (https://www.hoteltime.com/apis/) and in case of any questions concerning possible integrations, do not hesitate to contact us.
IndustryHospitality
This solution is suitable for:Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations
Screenshots, videos and other resources
HotelTime PMS dashboard view
HotelTime PMS dashboard view
HotelTime PMS dashboard view
HotelTime PMS dashboard view
Product features
API connectivity and integrations
Integrates to third party channel management
Connect To Main GDSs
E-Reputation Monitoring
Integrated ID And Passport Scanner
Integrated Payment Terminal And Card Reader
Integrates with booking engine
Open API support
Integrates with central reservation system
Integration to business intelligence
Integration to revenue management system
Integration to 3rd party rate shoppers
Back Office Management and Administration
Automated Night Audit
Centralized User And Role Management
CRM Module
Housekeeping Mobile App
Integrated Hotel Back Office System
Spa Management Module
Supports Data Import via Excel, CSV
Task Management
Task Manager (Assign by Individual, Department or Custom Group)
Unlimited Users
Import existing PMS guest data to new PMS upon installation
Customer Data Management
API Connection to CRM to Enhance CRM Guest Profile
CRM Integration
Emailing Automation (Pre and Post-Stay)
GDPR Compliant
Guest CRM
Guest Feedback Module (Comment Cards/Reviews)
Guest Profiles
Reservations and front desk operations
Advanced Invoicing and Billing
Alerts And Notifications
Automated Room Assignments
Discount Codes (Promocodes)
Group check-in functionality
Integrated Payment Gateway
Reservation management
Rules Based Room Assignments
Tablet/ Kiosk Check-in
Electronic logbook feature
Functionality to copy and paste within browser
User interface supports Mouse and Keyboard Function Key
Add reservation notes
Automatically create folios based on rate type
Blacklist
Book multiple packages on a single stay reservation
Manually post charges and credits
Prevent overbooking
Allows for overbooking
Schedule room change throughout stay
Support hourly/day use room rentals
Track downgrades
Track guest turnaways
Track market segment
Track reservation requests
Track upgrades
Track upsells
Trigger new rate if room move occurs
Automatically assign rooms
Charge card at checkout
Apply with multiple payment methods
Email folio
Guest preference management within reservations
Manually assign rooms
Option for multiple folios
Print folio
Printed registration cards
Provides reservation record, history and trail
Quote functionality for reservations
Real-time selling of rooms inventory with add-ons or enhancements
Route folios
Split rate between multiple guests in one room
Supports add-ons
Supports rate code changes throughout the stay
Supports scheduled charges
Room And Rates Management
Automated Room-Type Pricing
Availability Restrictions
Blended Rates And Promotions
Bulk Updating
Derived Rates
Dynamic pricing options based on availability and number of bookings
Group Reservations Management
Inventory Grid
Inventory Management
Inventory Restrictions (Allocations & Overbookings)
Lenght of Stay (LOS) Restrictions
Policies (Cancellation, Guarantee & Payment)
Rate Packaging Handling Functionality
Support for Weekly And Monthly Rates
Add manual rates
Add rate hurdles
Create corporate rates
Create group rates
Create package allowances
Create promotional codes
Create travel agent rates
Set rates based on dates and day of week
Availability of package reconciliation
Group Block Management
24/7 Real-time data
Block a full floor for a group
Block rooms for groups
Create contract rates for groups
Create temporary rates for groups
Upload and/or automatically import a rooming list
Batch post charges and credits
Block meeting space
Built-in Sales and Catering Module
Email group invoice
Group billing account
Guest & conference room reservations on a single platform
Identify corporate block
Manual post charges and credits
Mark a group block tentative/definite
Print group invoice
Release block to general availability
PMS Finance and accounting
Batch post
Email an invoice
Make adjustments to guest charges in either A/R or Front Desk Folio
Print an invoice
Process travel agent commissions
Provide centralized billing
Provide Pro forma consolidated invoice which reads current charge routing rules
Setup group routing charges
Setup transient routing charges
Split charges between multiple guests
Support comp accounting
Accounts receivable feature
Built-in payment processing option
Financial export option
Includes cash accounting module
Inclusion of ancillary revenue on folio
Option for 3rd party payments
Supports international tax rates
Supports multiple currencies
Supports multiple payment methods
Enterprise functionality
Manage data at a centralized, enterprise level
Share company and travel agent profiles
Multi-property or enterprise configuration available
Vendor provides enterprise-level logins to view all properties
Vendor provides property-level access and permissions for enterprise accounts
Customer data and guest profiles
Collect and store contact preferences
Configure required fields
Provide tracing for profile management
See guest profile on booking screen
Store guest contact information
Store guest preferences
Store guest's preferred payment
Store loyalty member details
Store special requests
View guest stay history in guest profile
View total guest value
Guest pop-up note functionality available
API Connection to CRM to Enhance CRM Guest Profile
Custom Loyalty Program Module
GDPR Compliant
Guest Management Dashboard
Digital Registration
Guest communication
Add attachments to guest communication emails
CC others on an email confirmation
Send guest marketing emails
Send pre-arrival emails
Text guests post-stay
Text guests pre-stay
Text guests while in-house
PMS Security And Compliance
Vendor is able to provide security documentation upon request
Vendor is GDPR compliant
Vendor is PCI compliant
Audit logs included
Customizable permissions based on user roles
Data export option
PCI-DDS Compliant Payments
Secure guest data storage
Vendor includes vulnerability assessment
Vendor provides data encryption
Vendor provides privacy policy compliance support
Availability calendar
Access to digital tape chart
Minimum length of stay requirements
Provides group availability
Provides in-house status
Provides occupancy statistics
Rate availability calendar
View availability by room type
View availability by unit
View connecting room availability and potential
Drag And Drop Reservations In Calendar View
PMS Sales and Catering Module
Produce banquet events order
Recognize postings that have been made to the group master
Accept digital deposit payments
Events calendar feature
Events room blocking feature
System performance and hosting
Private cloud-based hosting
Create and configure notification settings
Bandwidth monitoring
Built-in performance analytics
Real-time synchronization
Supports over 500 properties
System up-time monitoring
Vendor provides automatic data backup
Vendor provides data migration support
Vendor provides performance analytics and reporting
Vendor provides SLA (Service Level Agreement)
Vendor provides uptime SLA
Vendor provides vulnerability assessment
PMS reporting and analytics
Alerts and Notifications
Customizable notifications and alerts
Ancillary revenue tracking
Flexible role based reporting
Export results in Excel or CSV
Activities reports
Events reports
Forecast reports
Group reports
Guest communications reports
Guest demographic reports
Housekeeping reports
Night audit reports
Occupancy reports
Provide cancellation reports
Owners reports
Accounts receivable reports
Reservations reports (arrival, departure, in-house)
Revenue reports available
Revenue forecasting and budgeting
Schedule reports to be emailed
User-friendly reports generation
Integrated booking engine
Third party online booking engine integrated into PMS
3rd party add-ons integration available
Dynamic rate option
Integration to 3rd party yield management and/or RMS
Integrations to guest loyalty systems
Mobile check-in feature
Post-stay email option
Pre-arrival email option
Real-time availability
Recognizes rate eligibility for loyalty members
Reservation confirmation email
Secure payment processing
Support Level
Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
Self service onboarding tool
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Specifications
With HotelTime PMS, you don't need to own servers or run an IT department. We regularly update the system free of charge as part of the license. The high level of automation you achieve with HotelTime PMS also saves costs.
Configurations
The software is installed in hotels by a team of professionals with many years of experience in the hospitality industry and hotel operations. Subsequent staff training is also quick, with staff operating the system after a few hours of training.
HotelTime implementation department takes care of the client. A project manager who coordinates the process until the system is launched is assigned to the client. Once the implementation is completed, the client is handed over to customer support department.
Scalability
The system is available through any web browser on any device. It can be easily adapted according to the needs of a particular hotel and is easy to use. PMS is suitable for all properties including large hotels and resorts. HotelTime PMS is GDPR and PCI compliant and ensures data security.
Fee structure
Monthly Flat Fee
Pricing:
Price per room/month starting from €6
Buyers
FAQs
FAQs
Do I need a server for your solution?
Where are the data stored?
Is the communication secure?
How much connectivity do I need?
How long is the night audit?
Who is responsible for the back up?
Do you charge for each user?
How much is the support?
How much we need to pay for updates?
What is the contract length?