Product Hotelligent Ai
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Hotelligent Ai

By Hotelligent Ai
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AI Powered

Hotelligent

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Sudhir PChief Of Customer Success
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Overview

Launch year

2025

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Compatible integrations

0

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Last Updated

31 Oct 2025

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Description

Hotelligent is an AI-powered hospitality platform designed to transform the way hotels operate and engage with their guests. It enables seamless communication between guests and staff, streamlines operations, and enhances the overall guest experience. By combining intelligent automation with a guest-centric approach, Hotelligent helps hotels improve satisfaction, boost efficiency, and drive higher revenues—all while strengthening brand loyalty.

From real-time guest interactions to smarter task management and insights, Hotelligent empowers hotels to deliver hospitality that feels effortless, modern, and personalized.


Details

Infrastructure detailsMulti-Property
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Communication
Integrations

If you are a Hotel Owner, Manager or an operator then please get in touch with us to know more about us and how we can work together.

IndustryHospitality
This solution is suitable for:Hospitality management companies

Screenshots, videos and other resources

marketingCollateralResource
Rolemaster

    Product features

    Customer Communication General

    Alerts And Notifications
    Analytics Dashboard
    Automated Pre-Stay Emails
    Custom Dashboards
    Guest Communication (SMS Messaging)
    Guest CRM
    Guest Profiles
    Mobile Optimized/Responsive
    Sales Reporting
    Upsell Services And Offers
    Bulk Email Marketing
    Loyality incentives

    Support Level

    Office Hours Online Support
    AI Powered
    Chat
    AI Powered
    E-Training / Online Training
    AI Powered
    Dedicated Account manager and Implementation Manager
    AI Powered
    Dedicated customer success manager
    AI Powered
    In-product help and walk throughs
    AI Powered

    Integrations

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    Technical specifications

    Specifications
    Configurations

    Integrate your PMS with Hotelligent to start enhancing your service standards. Please get in touch with us to know more.

    Scalability

    Scalability is one of the strongest points for Hotelligent.


    1. Property-Level Scalability

    • Works for small boutique hotels with 20 rooms as well as large chains with 500+ rooms.
    • Flexible pricing tiers ensure hotels only pay for what they need.
    • Modular deployment — hotels can start with guest communication only and later add AI automation, staff tasking, and analytics.

    2. Multi-Property / Chain Scalability

    • Centralized admin dashboard for hotel groups.
    • Standardized SOPs across properties with the ability to customize per hotel.
    • Group-level reporting on guest satisfaction, request trends, and staff performance.

    3. Technology Scalability

    • Cloud-native architecture allows instant scaling of users, rooms, or departments.
    • Supports thousands of simultaneous guest interactions without downtime.
    • Secure APIs ensure easy integration with PMS, POS, channel managers, and CRMs.

    4. Operational Scalability

    • Staff onboarding is quick—new employees just log into their role-based profile.
    • AI can be continuously trained with new hotel FAQs, menus, and services.
    • Expands seamlessly as the hotel introduces new outlets (spa, banquets, restaurants).

    5. Cost Scalability

    • Pay-as-you-grow model: Hotels start small and upgrade as adoption increases.
    • Saves costs on manual guest handling, reduces staffing pressure, and improves ROI with each scale-up.


    Fee structure

    Usage Based
    Pricing:

    Hotelligent AI - Simple Industry Aligned Pricing.


    When you subscribe to Hotelligent you pay the right value. Our pricing plans are fully dynamic and are personalized keeping your properties requirements in minds.

    Buyers

    FAQs

    What is Hotelligent?

    How does Hotelligent improve employee satisfaction?