Product FlyBuy
FlyBuy
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By Flybuy
UnverifiedOverview
Description
FlyBuy is an AI‑powered location and guest engagement platform that transforms hospitality guest experiences by enabling mobile check‑in/out, contactless F&B ordering, concierge communication, and personalised in‑stay services—all delivered through an intuitive mobile interface. With advanced location intelligence, FlyBuy can track guest arrivals, deliver real‑time messaging, and trigger upsell opportunities based on proximity and behaviour, creating frictionless interactions that boost satisfaction and spend.
Ideal for independent hotels, resorts, hotel chains, and hospitality groups looking to enhance digital guest services and streamline operations, FlyBuy’s solutions help properties reduce wait times, increase service requests via mobile channels, and improve guest engagement throughout the stay. The platform typically integrates with property systems such as PMS, F&B ordering systems, mobile apps, payment gateways and guest messaging tools to ensure seamless data flow and service delivery without disrupting existing workflows, enabling staff to work more efficiently while delivering personalised experiences.
Details
Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryDigital concierge solutions
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups
Product features
Messaging And Collaboration
Contactless Solutions General
Mobile ordering features and management
Management and Optimization Mobile Ordering Tech
Security And Compliance Contactless Solutions
Activities and ancillary booking
Guest facing experience optimization
Branding And Customization GSO
Management and Optimization GSO
Guest experience operations management
Support Level
Integrations
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OPERA Cloud Property Management (PMS)
Vendor verifiedTechnical specifications
Specifications
Configurations
The onboarding process for FlyBuy begins with an evaluation of your property’s PMS, mobile apps, F&B systems, and guest communication workflows. Our team configures the platform, integrates it with existing systems, sets up location tracking, messaging templates, and automated service workflows. Staff and management receive training on mobile guest engagement, contactless ordering, and reporting dashboards. Full testing ensures seamless operation, accurate real-time notifications, and smooth guest experiences from day one, enabling faster adoption and operational efficiency.
Scalability
FlyBuy is built to scale seamlessly from single-location hotels to large multi-property chains and resorts. Its cloud-based architecture supports unlimited properties, guest profiles, messaging channels, and service workflows without performance impact. Additional locations, F&B outlets, and mobile services can be added easily while maintaining centralised control over guest interactions, real-time notifications, and operational analytics. This ensures consistent service quality, enhanced guest engagement, and efficient management across all properties, enabling confident growth and expansion.
Fee structure
Monthly Flat Fee
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