Product Feefo
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Feefo

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By Feefo
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Feefo

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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2010

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Compatible integrations

0

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Last Updated

28 May 2025

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Description

Feefo's Feefo is a customer feedback platform that allows businesses to collect and manage reviews and ratings from their customers. One unique selling point of Feefo is its ability to gather authentic feedback from verified customers, providing businesses with valuable insights to improve their products and services. Another key feature is its customizable review requests, allowing businesses to tailor their feedback requests to best suit their brand and customers.

Feefo is ideal for businesses of all sizes and industries that are looking to enhance their online reputation and build trust with their customers. Whether you are an independent hotel, a chain of restaurants, a small group of retailers, or a travel management company, Feefo can help you gather genuine customer feedback to drive business growth.

Feefo does require integrations to implement the technology, but their team of experts can assist with seamless integration to ensure a smooth and successful setup for your business.

Details

Infrastructure detailsStand-alone
Support languagesEN
CategoryBusiness intelligence
SubcategoryReputation Management
Integrations
IndustryHospitality
This solution is suitable for:Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations

Product features

General Reputation Management

Management and Optimization Reputation Management

Reputation Reporting and Analytics

Review Follow Up And Resolution

Review Monitoring And Management

Support Level

Integrations

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Technical specifications

Specifications
Configurations

Feefo's onboarding process is designed for simplicity and efficiency. It begins with a consultation to understand your specific needs, followed by seamless integration with your existing systems via API or plugins. We provide comprehensive training and ongoing support, ensuring you can effectively collect and utilize customer feedback to drive business growth. Our team guides you through each step, guaranteeing a smooth and rapid implementation.

Scalability

Feefo offers exceptional scalability, adapting seamlessly to your business's growth. Our platform is designed to handle increasing volumes of feedback, ensuring consistent performance regardless of your size or expansion. From small businesses to large enterprises, Feefo's infrastructure efficiently manages data, providing reliable insights and maintaining optimal service levels. This adaptability ensures your feedback strategy evolves with your business, supporting sustained growth and customer satisfaction.


Fee structure

Monthly Flat Fee
Pricing:

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