Product Dialogo multichannel
Dialogo multichannel
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Overview
Description
DIALOGO by NIVULA is a multichannel communication platform designed to streamline customer interactions and enhance customer satisfaction. Our unique selling point lies in our seamless integration of various communication channels such as SMS, email, social media, and chat, allowing businesses to engage with their customers in a convenient and efficient manner.
This product is ideal for a wide range of businesses, including independent hotels, chains, small groups, travel management companies, and any organization looking to improve their customer communication strategies. Whether you are a small boutique hotel or a large multinational corporation, DIALOGO can help you connect with your customers like never before.
DIALOGO does not require any complicated integrations to implement the technology. Our platform is easy to set up and can be quickly deployed to start reaping the benefits of improved customer communication. Visit our website at https://www.nivula.ch/?lang=en for more information on how DIALOGO can transform your customer interactions.
Details
Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryHotel communication omni channel chatbots
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies, Hospitality management companies, Asset management companies, Conference centers and event spaces
Product features
AI And Natural Language Processing (NLP)
Chatbot Analytics and Data Security
Chatbot Integration, Connectivity And APIs
Omnichannel Messaging
Sentiment Analysis and Chatbot Marketing
Visual Flow Building and Chatbot Customization
General Omni Channel Communication
Support Level
Integrations
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Technical specifications
Specifications
Configurations
The onboarding process for DIALOGO (NIVULA) is designed to ensure a seamless integration of our multichannel solutions. We begin with a comprehensive needs assessment to tailor our platform to your specific requirements, followed by a streamlined setup of your account and channels. Our dedicated support team provides training on features and best practices to optimize your experience, ensuring that you can engage effectively with your audience. Continuous support is available as you navigate the platform for sustained success.
Scalability
DIALOGO (NIVULA) Dialogo multichannel platform offers exceptional scalability, seamlessly accommodating varying business sizes and requirements. With its cloud-based architecture, it effortlessly scales to handle increased volumes of interactions across multiple channels. This ensures that as your business grows, DIALOGO can adapt to your evolving needs without compromising performance or user experience. Our robust infrastructure guarantees reliability and flexibility, allowing you to expand your communication capabilities effectively while maintaining high service quality.
Fee structure
Pricing:
Pricing details available upon request directly from the vendor
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FAQs
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