Overview

Launch year

2017

Compatible integrations

45

Last updated

1 Nov 2026

Description

dailypoint™’s core CRM functionality consolidates data from PMS, channel managers, email marketing systems, websites, and other sources, organizing it into a single, actionable guest profile. With automated data cleansing powered by AI, dailypoint™ merges duplicates, corrects human errors, and keeps guest profiles current across platforms. This central CRM database creates a "single source of truth," ensuring accurate, up-to-date data across systems, including PMS. While data cleansing alone is an option, most clients choose to fully integrate the CRM solution, enabling them to maximize data’s potential within their operating environment .

Details

Infrastructure detailsCloud, Open API, Multi-Property, Add-on to a res system

Support languagesEN

CategoryBusiness intelligence

SubcategoryCustomer Data Platform (CDP)

IndustryHospitality

This solution is suitable for:Enterprise Hotel Brands & Global Chains, Independent Hotels, Regional or Mid-Size Hotel Groups

Product features

Show AI Powered product features only

Customer Data Unification

Centralized Data Warehouse

Create Unlimited Number Of Lists

Customer Profiling

Data Deduplication

Deterministic Matching (match customers when there is some explicit identifier)

Guest Profile Enrichment

Guest Profiles

Hard Profile Merging (combine profiles into a single profile record)

Probabilistic Matching (merging of records high likelihood it is same user)

Secured Data Protection

Segmented Messaging (Reservation Type, Demographics)

Soft Profile Merging (keep original records entries)

Data Analytics and Reporting CDP

Analytics Measurement & AB Testing ( Google Analytics, etc)

Business intelligence And Analytics

Campaign Analytics

CRM Module

Dashboarding And Data Visualization

Data Access with Expert Options

Data Analysis And Reporting

Email/Marketing Automation (MailChimp, Sendgrid, Salesforce Marketing Cloud, etc)

Google Review Partner

Guest Feedback Management

Hotel Facilities Integrations

Loyalty Program Management

Marketing Dashboard

Payments Integrations

POS Integration

TripAdvisor Review Collection Partner

Data Cleansing, Transformation and Enrichment

Address Validation (whether or not the address on record is still an active)

Customer Lifetime Value (CLV) Prediction

Demographic Enrichment (age, gender, he number of kids, occupation, etc)

Discount Sensitivity

Household Clustering

Lifestyle and Interest Data enrichment (interest in sports, video games, movies, etc)

Predictive Segmentation (Lookalike Modeling)

Propensity Models (Likelihood to visit, convert, purchase, churn, open, etc)

Purchase Behavior Enrichment (affinity to purchase in specific channels, etc)

Recommendation Predictive Model (Content or Product affinity, next best action, etc)

Management and Optimization CDP

Automated Data Gathering And Integration

Automated Pre-Stay Emails

Centralized Multi-Hotel/Multi-Brand Solution

Centralized User And Role Management

Corporate Login (Portal)

Emailing Automation (Pre and Post Stay)

Multi-Lingual

Multi-Property Management

Real Time Data Collection

Unlimited Users

Support Level

Local / Regional Support in Middle East and Africa

Office Hours Online Support

24/7 Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Self service onboarding tool

In-product help and walk throughs

Integrations

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Satisfaction Booster

Vendor verified

Vendor: Customer AllianceCategory: Business intelligenceSubcategory: Reputation Management

Daylight PMS

Vendor verified

Vendor: ShijiCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Infor HMS (Hospitality Management Solution)

Vendor verified

Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Conversion & Personalization

Vendor verified

Vendor: The Hotels Network (Acquired by Lighthouse)Category: Commercial and distributionSubcategory: Direct Booking Conversion Tools

AI Powered

Loyalty Guest App

Vendor verified

Vendor: NEORCHACategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

Paperless iSign (eReg & eFolio)

Vendor verified

Vendor: NEORCHACategory: Hospitality operationsSubcategory: E-registration and identity verification

SynXis Central Reservation System

Vendor verified

Vendor: Aven HospitalityCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

OPERA 5 Property Management (PMS)

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Reviewpro Reputation

Vendor verified

Vendor: ShijiCategory: Business intelligenceSubcategory: Reputation Management

Technical specifications

Specifications

Configurations

The technology supplier has to do the set up from the back end, and training for the client is part of the pricing.

Scalability

Fee structure

Bulk Pricing

Pricing:

pricing upon request one-time technical set-up monthly licence fee. Data appending, global address cleansing, phone & email validation worldwide available as additional feature

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FAQs

dailypoint Data Laundry

Data Cleansing - Centralized Data Management for Hospitality Excellence

1 Nov 2026

Customer Data Unification

Data Analytics and Reporting CDP

Data Cleansing, Transformation and Enrichment

Management and Optimization CDP

Support Level

Bulk Pricing