Product conversana
conversana
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Sebastian SuarezCEO
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By Conversana LLC
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Overview
Description
As a vendor for Conversana, we are pleased to present our innovative omnichannel messaging platform, designed to enhance customer service and drive sales across diverse business sectors.
Conversana's core function is to unify customer communications, integrating channels like WhatsApp, email, SMS, and social media into a single, cohesive platform. This streamlined approach allows businesses to optimize customer interactions, offering a unique selling point of centralized control and improved efficiency.
The product is ideally suited for a wide range of industries, including e-commerce, hospitality (with specialized editions for hotels), customer service, and healthcare, as well as small and medium-sized enterprises (SMEs/PyMEs).
Conversana is built for seamless integration, readily connecting with various business tools to expand its capabilities and ensure a comprehensive solution for your operational needs.
Details
Infrastructure detailsStand-alone
Support languagesEN
CategoryGuest and traveler tech
SubcategoryHotel communication omni channel chatbots
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains
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Product features
AI And Natural Language Processing (NLP)
Chatbot Analytics and Data Security
Chatbot Integration, Connectivity And APIs
Omnichannel Messaging
Sentiment Analysis and Chatbot Marketing
Visual Flow Building and Chatbot Customization
General Omni Channel Communication
Support Level
Integrations
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Technical specifications
Specifications
Configurations
For Conversana, our onboarding process is meticulously designed to ensure a seamless and efficient transition for your business. We begin with a collaborative setup phase, tailoring the platform to your specific operational needs and integrating your existing communication channels and business tools. Our dedicated support team then provides comprehensive guidance and training, empowering your staff to quickly leverage Conversana's full capabilities and realize immediate benefits in customer engagement and operational efficiency.
Scalability
Conversana is engineered for exceptional scalability, designed to grow seamlessly with your business regardless of size or industry. Our cloud-based platform efficiently manages increasing volumes of communications and users, ensuring consistent performance even during peak demands. This robust architecture enables businesses to expand their reach and customer interactions without compromising speed or reliability, supporting your long-term growth objectives with confidence.
Fee structure
Monthly Flat Fee
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