Product Smart Guest Portal & Guidebook
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Smart Guest Portal & Guidebook

By Charge Automation
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Charge Automation

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Ralph Melis

Hotel and travel distribution technology

About Ralph Melis

Overview

Launch year

2015

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Compatible integrations

1

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Last Updated

28 May 2025

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Description

Charge Automation's Smart Guest Portal & Guidebook is a solution designed to streamline the guest experience and enhance operational efficiency for hospitality businesses. By providing guests with a user-friendly portal where they can access important information, request services, and provide feedback, this product improves communication and engagement throughout the guest journey. Additionally, the guidebook feature allows businesses to showcase their amenities and services in a visually appealing format.

This product is ideal for independent hotels, boutique hotels, bed and breakfasts, and vacation rentals looking to differentiate themselves in a competitive market and deliver exceptional guest experiences. It is also suitable for small chains or groups seeking to standardize guest communications and streamline operations across multiple properties.

Charge Automation's Smart Guest Portal & Guidebook can be easily integrated with property management systems, booking engines, and other third-party software to seamlessly implement the technology and maximize its benefits.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryGuest stay and journey management platforms
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Screenshots, videos and other resources

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    Product features

    Contactless Solutions General

    General GSO

    Chatbot functionality

    Security And Compliance Contactless Solutions

    Guest facing experience optimization

    Branding And Customization GSO

    Management and Optimization GSO

    Check-in and Check-out

    Food and Beverage ordering

    Support Level

    24/7 Online Support

    Integrations

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    HotelTime PMS

    verifiedVendor verified
    Vendor: HotelTime SolutionsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

    Technical specifications

    Specifications
    Configurations

    The onboarding process for Charge Automation's Smart Guest Portal & Guidebook is seamless and tailored to the unique needs of each hotel or hospitality business. Our dedicated team collaborates closely with clients to understand their specific requirements and customize the portal accordingly. We provide comprehensive training sessions for staff members to ensure they are proficient in using the platform's features effectively. With our hands-on support and guidance, hotels can seamlessly integrate the portal into their operations, enhancing guest experiences and satisfaction from the outset.

    Scalability

    Charge Automation's Smart Guest Portal & Guidebook offers exceptional scalability to meet the evolving needs of hotels and hospitality businesses of all sizes. Whether managing a single boutique hotel or a large chain of properties, our portal seamlessly scales to accommodate varying levels of demand. With flexible customization options and robust backend support, the portal adapts effortlessly to diverse environments, ensuring consistent and efficient guest engagement across all locations. From startups to established enterprises, Charge Automation's Smart Guest Portal & Guidebook evolves alongside businesses, empowering them to deliver personalized and memorable guest experiences effectively and efficiently.

    Fee structure

    Monthly Flat Fee
    Pricing:

    Charge Automation's Smart Guest Portal & Guidebook offers a flexible and transparent pricing model tailored to suit the diverse needs of hotels and hospitality businesses. Our pricing is based on factors such as the number of guest rooms, desired features, and level of customization required. We provide customizable packages to ensure affordability and value for our clients, with options for both one-time setup fees and ongoing subscription plans. Our pricing structure is competitive and straightforward, with no hidden costs, ensuring that hotels can easily budget and plan for the implementation of our innovative guest engagement solution.

    Buyers

    FAQs