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Capsule CRM

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Capsule CRM

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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2007

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Compatible integrations

0

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Last Updated

29 May 2025

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Description

GuestRevu is a guest feedback and online reputation management solution designed to help hospitality businesses gather and analyze guest feedback in order to improve guest satisfaction and drive revenue. One unique selling point of GuestRevu is its ability to automate the guest feedback collection process, saving time and ensuring that no valuable feedback is missed. Another key feature is its integration with popular review sites and social media platforms, allowing businesses to easily monitor and respond to guest reviews in real-time.

This product is ideal for independent hotels, small groups, bed and breakfasts, vacation rentals, and boutique hotels. It is also suitable for larger chains looking to streamline their guest feedback processes across multiple properties.

GuestRevu does require integrations with property management systems (PMS) or channel managers in order to implement the technology effectively. This integration allows for seamless data collection and analysis.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Relationship Management System (CRM)
Integrations
IndustryTravel
This solution is suitable for:Enterprise hotel chains

Screenshots, videos and other resources

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    Product features

    Automation

    Contact Management

    Customer Service

    Marketing Management

    CRM Optimization

    CRM Reporting & Analytics

    Communication

    Sales Management

    Support Level

    Integrations

    Filter:

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    Technical specifications

    Specifications
    Configurations

    The onboarding process for Capsule CRM is designed to ensure a smooth transition for our clients. Upon signing up, users gain access to comprehensive tutorials and guides to familiarize themselves with the platform's features. Our dedicated support team is readily available to assist with any inquiries or technical issues, ensuring that users feel confident and equipped to leverage Capsule's capabilities effectively from day one.

    Scalability

    Capsule CRM offers scalable solutions to accommodate the evolving needs of businesses of all sizes. Whether you're a small startup or a large enterprise, our platform seamlessly scales alongside your growth trajectory. With flexible subscription plans and customizable features, Capsule adapts to the changing demands of your organization, ensuring that you can efficiently manage customer relationships and drive business success at any stage of development. Our robust infrastructure and reliable performance guarantee a smooth user experience even as your business expands.

    Fee structure

    Monthly Flat Fee
    Pricing:

    Capsule CRM offers transparent pricing plans tailored to suit the diverse needs of businesses. We provide a variety of subscription tiers, including a free plan for up to 2 users, as well as paid plans with advanced features and support options. Our pricing is based on the number of users and the level of functionality required, ensuring that you only pay for what you need. With no long-term contracts and the flexibility to upgrade or downgrade at any time, Capsule CRM offers cost-effective solutions for businesses of all sizes.

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