
Chat on me
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Calabura AI’s ChatOnMe is an advanced conversational AI chatbot platform designed to modernise guest engagement and automate customer communication across digital channels. It delivers instant, AI‑powered responses to inquiries, handles bookings and reservations, manages FAQs, and personalises guest interactions 24/7, reducing manual workload and increasing conversion rates. Its ability to understand natural language and seamlessly transition complex enquiries to human agents enhances both efficiency and guest satisfaction.
ChatOnMe is ideal for hospitality businesses of all sizes — from independent hotels and boutique properties to large hotel chains, resorts and multi‑site restaurant groups — looking to streamline guest communication, increase direct bookings, and elevate service standards.
Delivered as a cloud‑based software solution, ChatOnMe integrates with existing property management systems (PMS), booking engines, websites, and messaging platforms via APIs, enabling smooth implementation with minimal technical overhead while unifying communications across the guest journey.
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OPERA Cloud Property Management (PMS)
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Onboarding for Calabura AI’s ChatOnMe is designed to be seamless and efficient, beginning with configuration of your brand voice, guest interaction flows, and booking rules. Our team guides clients through integration with PMS systems, websites, and messaging platforms, while providing training for staff on monitoring and escalation procedures. During this process, AI models are fine-tuned to your property’s unique requirements, ensuring accurate, personalised responses and enabling teams to deliver exceptional guest engagement from day one.
Calabura AI’s ChatOnMe is built on a flexible, cloud‑based architecture that scales effortlessly as your business grows, supporting additional properties, brands, languages, and communication channels without performance impact. Whether you operate a single boutique hotel or a global multi‑site portfolio, the platform adapts to increased messaging volume and evolving guest engagement needs. Its integration capabilities and modular design allow organisations to expand functionality and maintain consistent, personalised communication across all touchpoints at scale.
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