Product GSR Mobile
GSR Mobile
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UnverifiedGSR Mobile
Frank YamCo-Founder and Director
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By Blue Pin
UnverifiedOverview
Description
Blue Pin’s Guest Services Robot (GSR), by Blue Pin (HK) Limited, is the first customized smart robotics solution for the hospitality industry.
Unique Selling Points & Users Our GSR features an IoT Micro-location System for real-time fleet management and reduces "Human-to-Human" interaction—a vital benefit for health-conscious travelers. It serves Front Desk, Concierge, and Housekeeping teams by automating repetitive tasks, allowing staff to focus on high-value guest engagement.
Ideal Business Types The GSR is purpose-built for the Hospitality Cloud, making it the ideal choice for five-star hotel chains, boutique independent hotels, and large resorts seeking to modernize their lobby operations.
Integration Implementation is seamless, requiring integration with OPERA Cloud or Oracle Hospitality Integration Platform (OHIP). This ensures the robot communicates directly with your PMS to manage room assignments, process payments, and issue room keys instantly and accurately.
Details
Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryHotel online check-In/check-out solutions
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains
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Product features
Contactless Solutions General
Payment Methods
Security And Compliance Contactless Solutions
Check-in and Check-out
Support Level
Integrations
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OPERA Cloud Property Management (PMS)
Vendor verifiedTechnical specifications
Specifications
Configurations
Our onboarding process for GSR Mobile is a precision-led journey centered on seamless ecosystem integration. We begin with a comprehensive site audit to map your property’s micro-location requirements, followed by the remote configuration of our cloud platform and secure API linking with your OPERA Cloud or OHIP environment. Our specialists then conduct on-site hardware calibration and staff training, ensuring your team is fully equipped to manage roving concierge services and automated guest interactions immediately.
Scalability
Our cloud-native platform is engineered for effortless scalability, allowing hotel groups to deploy and manage a growing fleet of robots across multiple properties through a single, unified interface. Leveraging our advanced IoT micro-location system, you can expand your digital workforce from a single unit to a complex network of robots and kiosks without compromising performance. This ensures consistent guest experiences and operational efficiency as your business footprint grows across new regions and brands.
Fee structure
Monthly Flat Fee
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