Instant requests, on the go!
IRIS mobile concierge enables guests to send instant service requests direct to hotel staff from their mobile device - instant answers and recommendations 24/7. Requests can be dealt with swiftly and efficiently by the relevant department. With 73% of guests wanting to interact with hotels via their smartphones, why not provide guests with a digital means of making requests or accessing information in the palm of their hands? The comprehensive concierge solution provides guests with instant requests, recommendations and booking facilities, on the go. By implementing this solution, hotels can streamline their front desk operations and reduce the need for additional staff, resulting in cost savings: Room service, housekeeping, and transportation requests can be directed to the specific departments, streamlining processes and providing the guest with a more efficient and relevant service. Save time and resources by giving your guests direct access to information and requests all in the palm of their hand. Mobile concierge requests prevent any miscommunication or language barriers for international guests, increase guest satisfaction and boost revenue for hotels. Give guests an easy and accessible means of connecting with you.
IRIS✓ 3 products · England›The onboarding process for IRIS is designed to be smooth and efficient. Our team works closely with clients to understand their specific needs and requirements. We provide comprehensive training sessions to ensure that users are familiar with all features and functionalities. Additionally, our support team is available to assist with any questions or issues that may arise during the onboarding process, ensuring a seamless transition to using IRIS for managing their travel and hospitality operations.
Our solutions are multi-tenanted & scalable - Groups can do everything at brand level; manage integrations from one place, on one platform and send down brand-led guidelines/content and links to all your hotel outlets.
IRIS adapts to the evolving needs of businesses in the travel and hospitality industry. Whether you're an independent hotel, a chain, or a hotel management company, IRIS is designed to grow alongside your organisation. Our flexible architecture and customisable features allow for seamless expansion, accommodating increased data volume, user requirements, and business complexities without compromising performance or efficiency. With IRIS, you can confidently scale your operations to meet the demands of your growing business with ease and confidence.
IRIS seamlessly integrates with leading POS, PMS, Payment and SOS solution providers to deliver an enhanced, connected eco-system to our hoteliers.
Book a call with an independent advisor who knows this product.
