Cloud property operations, reservations and guest management in one connected system.
Cloud property operations, reservations and guest management in one connected system.
HotelSync Property Management System is a cloud-based operational hub for accommodation businesses and their front-desk, reservations and management teams. It brings reservations, check-ins and check-outs, room allocation, availability, pricing and restrictions into one interface. An interactive calendar lets staff manage bookings and rates together, while a dashboard highlights recent activity and upcoming arrivals. Guest records and automated emails support relationship management, and reporting and invoicing tools help teams monitor performance and manage daily administration. Two central strengths are its native connection to HotelSync Channel Manager and Booking Engine, and the ability to access property operations from a phone as well as a desktop browser. These connections help keep online distribution and front-office information aligned without maintaining separate core systems. The solution is suited to independent hotels, smaller hotel groups, hostels, serviced apartments and vacation rental operators, with case studies also demonstrating multi-property use. External connections are chosen according to the property's requirements: examples include payment providers, POS, accounting, revenue management and smart locks. Core HotelSync products are already connected; specialist third-party workflows require the relevant supported integration or a separately arranged API connection.
No integrations listed yet.
Subscription SaaS priced per active room/unit per month, with plan minimums. Public monthly pricing: Starter $5/unit with $49/month minimum; Regular $10/unit with $199/month minimum; Premium $20/unit with $1,499/month minimum. Annual billing advertises 20% off; the 10-unit calculator shows $470, $1,910 and $14,390/year respectively. VAT is excluded and charged where applicable. These are suite-plan prices, not a standalone PMS or Channel Manager quotation: a separate product-only starting price is NOT FOUND. Starter is month-to-month; Regular has a 12-month initial term and Premium 24 months. Optional modules, payment fees and onboarding can add costs. Booking Engine commissions are 3%, 1% and 0%; HotelSync Payments fees are 1.0%, 0.7% and 0.5% by tier. Do not attach those charges to Channel Manager distribution as OTA commissions. Confirm rounding, hostel calculation, inclusions and contract terms: the legacy FAQ and parts of the calculator disagree with the current plan table.
Djordje Jevtic✓ Verified by HotelSync
HotelSync2 products›HotelSync describes discovery, setup planning, system configuration, team training and go-live support. Setup covers property details, rooms, rates, sales channels and relevant connected tools. Training addresses reservations, front-desk workflows, housekeeping, invoicing, reporting and guest messaging, with tutorials, help articles and refresher guidance available afterwards. Assistance depends on the selected plan: Starter is self-service with knowledge-base and AI support; Regular includes guided remote onboarding and migration assistance; Premium includes full implementation and three onsite days. Extra onsite assistance is advertised from $479 per specialist/day plus travel. Published timing claims differ: the home FAQ says 45 minutes to 8 hours, the PMS page shows ready in 24 hours, and the onboarding page shows average go-live under 14 days. These are not a guaranteed project timeline. Confirm the actual migration, channel activation, training scope and go-live schedule directly with HotelSync. This text is source-based, not a generic fallback.
A technology partner requests access through the HotelSync connectivity-partner form. The technical team advertises a response within 24 hours. HotelSync publishes REST-style API documentation, a staging environment and webhook support. The documented flow is to obtain a partner token and a property-authorized user, authenticate to obtain a session key, then load property, room, rate-plan, restriction and channel reference data before reading or updating reservations, rates and availability. Permissions follow the authorized user. Staging and production use separate access credentials; testing should be completed before any production activation. Webhooks notify integrations about changes; the guide also recommends reconciliation. Confirm the supported endpoints, data mapping, access permissions and activation process with HotelSync. The API documentation is a partner implementation route, not proof that every listed integration is available within every subscription. Core PMS, Channel Manager and Booking Engine links are native; external PMS replacement/migration needs to be scoped.
Book a call with an independent advisor who knows this product.
Work at HotelSync? Claim or manage this product
