Product Inntelo AI Chat
Inntelo AI Chat
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By Inntelo AI
UnverifiedOverview
Description
Inntelo AI Chat is an advanced conversational AI module within the Inntelo AI platform that automates and elevates guest communication through natural language interactions across web chat, WhatsApp, and voice interfaces. It engages guests with human-like responses, captures inquiries, resolves common questions instantly, and escalates complex needs to staff — improving satisfaction and response times while reducing manual workload.
This solution is ideal for independent hotels, boutique properties, small hotel groups, large chains, branded residences, and mixed‑use developments seeking to modernize guest messaging, boost operational efficiency, and deliver consistent, multilingual support at scale.
Inntelo AI Chat is designed to integrate with core hospitality systems such as property management systems (PMS), CRM, and operational tools to ensure seamless data flow, automated task routing, and a unified view of the guest experience.
Details
Infrastructure detailsStand-alone
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Communication
IndustryHospitality
This solution is suitable for:Enterprise hotel chains
Product features
Customer Communication General
Support Level
Integrations
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Technical specifications
Specifications
Configurations
The onboarding process for Inntelo AI Chat is streamlined and collaborative, beginning with a discovery session to understand your property’s services, workflows, and brand voice. Our team configures the AI to handle guest interactions, integrates it with your PMS, CRM, and communication channels, and conducts thorough testing. Key staff receive training to ensure seamless adoption, and the system is fine-tuned prior to launch, enabling an immediate, high-quality guest messaging experience with ongoing support.
Scalability
Inntelo AI is engineered for limitless scalability, effortlessly supporting everything from boutique properties to global enterprise chains. Our cloud-native architecture allows for the rapid deployment of AI Concierge services across multiple locations simultaneously, ensuring consistent brand standards and operational oversight. By centralizing management and integrating seamlessly with diverse PMS environments, the platform handles increasing guest volumes and complex service requests without additional staffing, providing a robust, future-proof solution that grows alongside your portfolio.
Fee structure
Monthly Flat Fee
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