EaSee

EaSee is a ticket management and staff collaboration system for hotels. Whether it's a housekeeping, maintenance, front desk or concierge request EaSee helps your staff work together as one perfect synced team with a consolidated service delivery system. With EaSee you can ensure that all requests are met on time without any glitches. EaSee replaces your shedded operations with an easy-to-use task management system enabling your entire staff to work together. EaSee has a state-of-art service optimization technology that improves customer service, increases productivity for your hotel by supporting and streamlining guest service operations. EaSee ensures your team's success and improves your services to excellence standards. With connecting your staff, your departments and your leadership and making them work together on a simple dashboard your hotel services will be reaching the highest standards: from ensuring basic customer needs are met, to executing highly personalized and anticipatory service. With EaSee’s dashboards, reporting is smart and easy. Instead of providing tons of reports that can be confusing and time taking to review, improve your work with actionable reports. With EaSee smart dashboard you can see an overview of hotel performance, making it easier for hoteliers to analyze key reporting and data points with dynamic operational dashboards, labor output metrics, and guest amenity request features. Features : Ticket management (open, close, cancel, suspend a ticket) Staff collaboration Ticket history Time Stamped Tracking Personnel KPI monitoring Department KPI monitoring Escalations Preventive Maintenance Support by Mobile and Desktop Access Integration with WeBee Suite for Guest Requests Automatic Google Translation Multi language for panels