BD Conciergeby BD Concierge · Back Office Collaboration Hotel Tools
Integrations0
SolvesBD Concierge
AIAI information not provided
Best forNot specified
Adoption5 yrs · 1 country
Quore
Quore is a comprehensive hospitality operations platform designed to streamline hotel management processes, enhance efficiency, and improve guest satisfaction. Our cloud-based solution offers over 30 features tailored to various hotel departments, including: Guest Services: Manage and resolve guest complaints, increase response times for requests and repairs, and schedule guest callback reminders to remain proactive. Engineering: Submit and complete work orders on the go, handle preventive maintenance tasks without paperwork, and track and maintain assets with inventory trend analysis. Housekeeping: Record and view guest-related room updates, schedule and manage cleanings and inspections, and report maintenance needs promptly. Communication: Facilitate seamless, real-time communication across properties, pass on important tasks and notes between shifts, and store key documents digitally. Operations: View reports and streamline operations from anywhere, customize and approve capital expenditures faster, and make informed business decisions using trends and data. Quore is suitable for a wide range of hospitality businesses, from small boutique hotels to large full-service properties. Our platform is trusted by over 7,200 select and full-service properties across more than 48 countries, including over 800 management companies and 120,000 users. To ensure seamless integration within your hotel's existing ecosystem, Quore offers APIs that connect with your preferred vendors' applications and tools. This flexibility allows for a cohesive operational environment, enhancing overall efficiency. By implementing Quore, your hotel can operate more intelligently, leading to happier guests who are more likely to return. Our platform is designed to optimize hotel operations, providing the tools necessary for success in the hospitality industry.
1 · Verified✓ By vendorUpdated 23 Apr 2026
2 · Integrations8Customer Communication ✓ · Guest stay and journey management platforms ✓ · Customer Relationship Management System ✓3 · SolvesQuore
4 · Best forEnterprise hotel chains · Medium and small hotel groupsSells in 113 countries
5 · AIAI information not provided
6 · Adoption14 yrs in market4 named clients
✓ By vendor · updated 23 Apr 2026
IntegrationsCustomer Communication ✓ · Guest stay and journey management platforms ✓ · Customer Relationship Management System ✓8SolvesQuore
Best forEnterprise hotel chains · Medium and small hotel groups
AIAI information not provided
Adoption14 yrs in market
2 · Integrations
Works with 8 systems
Does it work with your PMS?
✓Connects with HotelKey — listed by the vendor.
Sign in to check against your saved tech stack automatically.Customer Communication1
Revinate IvyCustomer Relationship Management System (CRM)1
Revinate GuestsProperty Management System (PMS)1
HotelKeyDigital concierge solutions1
Medallia ConciergeFeatures
42 features in 7 groups
Dashboards, Analytics and Reporting2
Real Time AlertsComplaint Resolution Insights: Tracks resolution times and outcomes.
Human Resources Management3
Compensation TrackingComplaint Trends: Monitors performance gaps and training needsTraining Resources: Stores staff onboarding and learning documents
Optimization And Integrations7
Mobile Access On Any DeviceMobile Optimized/ResponsiveMulti-LingualOpen APIPMS IntegrationComplaint System Integration: Connects with PMS and ticketing tools+1
Task Management And Control16
Asset TrackingAutomated Room AssignmentsCase ManagementCustom Inspection ChecklistsDeep Cleaning SchedulingDrag-and-Drop Room Assignments+10
Workflows And Automation8
Automated RepliesAutomated Task RoutingCustom Rules And PrioritizationMobile Request DispatchingService Recovery/EscalationWork Prioritization+2
Guest experience operations management3
Feedback Analytics: Tracks guest satisfaction trendsGuest History: Logs personalized service historyService Recovery: Automates proactive solutions for guest issues
Support Level3
24/7 Online SupportChatIn-product help and walk throughs
Specs and adoptionSpecs and pricing
DeploymentCloud
LanguagesEN
Pricing modelMonthly Flat Fee
Free trialNo
Sales team5
In market since2012
Live properties and named clients4 named clients
Pricing details:
Starting at $135 a month, Quore's average monthly cost is often lower than the price of a single hotel room per night. Your personalized pricing is influenced by factors such as room count and brand/management company.
Contact Quore
ExploreTECH✓ Verified by Quore6 · Adoption
Who uses it
2012In market since
113Countries sold in
Best Western Hotels & Resorts (Parent) · Hilton · IHG - InterContinental Hotels GroupLive properties and named clients
About the vendor
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AIAI information not provided
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Technical specifications
Configurations
The implementation process is all done remotely and with the support of a Quore Hotel Success Specialist. It requires you to customize Quore with your property's specifications and can be completed in a matter of minutes.
FAQs
Quore features apps for every department:
Engineering: digital PMs, inspections, work orders, meter readings, and asset tracking.
Housekeeping: guest room inspections, deep cleans, brand standard compliance, lost & found, and room notices. Our Cleanings Plus add-on allows your department to track their entire room cleaning flow, from starting breakouts to completing cleaning inspections.
Front Desk: guest requests and complaints, log books, lost & found, and room notices. Our Connect add-on allows your hotel to communicate with guests via text message right from the Quore Dashboard page.
Management: budgeting, CapEx, checkbook, inspections, reports, and more.
Engineering: digital PMs, inspections, work orders, meter readings, and asset tracking.
Housekeeping: guest room inspections, deep cleans, brand standard compliance, lost & found, and room notices. Our Cleanings Plus add-on allows your department to track their entire room cleaning flow, from starting breakouts to completing cleaning inspections.
Front Desk: guest requests and complaints, log books, lost & found, and room notices. Our Connect add-on allows your hotel to communicate with guests via text message right from the Quore Dashboard page.
Management: budgeting, CapEx, checkbook, inspections, reports, and more.
Quore is a cloud-based operations and asset management solution designed specifically for the hospitality industry. We have a desktop and mobile platform that communicate with each other in real time. The Quore mobile app is designed to alert the appropriate parties of items that require attention. When these items have been addressed, you can track the results from the desktop to evaluate how your hotel is performing over time. To learn more about what Quore can do for you, visit www.quore.com.
Quore's average monthly cost is often lower than the price of a single hotel room per night. Your personalized pricing is influenced by factors such as room count and brand/management company.
We have a dedicated team of Hotel Support Specialists available 24/7 to answer any questions and provide support for Quore.
We recommend having at least one device each for the Manager on Duty, Chief Engineer, and Executive Housekeeper to receive complaints, work orders, and requests. It all depends on the size of your hotel. If you have many engineers on duty at once, we recommend that all of them have access to Quore on a device. Remember, if you download the Quore Mobile app on your personal device, you will not need to purchase a device.
Onboarding is all done remotely and with the support of a Quore Success Specialist. It requires you to customize Quore to create a digital representation of your physical property, and it can be completed in less than a day.
Quore does not provide devices, but you can download the Quore mobile app to your Apple or Android device at no cost. If you choose to purchase your own devices, read our System Requirements article to learn more about which operating systems work best with Quore.
Click here to connect with our Sales team to get your demo scheduled.
Go to app.quore.com and click Forgot password. Enter your Quore ID and click Continue. Follow the instructions to enter the verification code sent to your email or phone number to set up a new password. If you haven’t included your email address in your Quore account you can ask a member of your management team to reset it for you or call our Support Specialist team.
The Self-Service Password Reset article will explain how to reset a password. If you are a General Manager, AGM, or Operations Manager, contact us and we can help you. Our number is +44-8000-489-2170 and our email is support@quore.com.
The Self-Service Password Reset article will explain how to reset a password. If you are a General Manager, AGM, or Operations Manager, contact us and we can help you. Our number is +44-8000-489-2170 and our email is support@quore.com.
Maybe! We offer integrations with many PMS platforms. Check our integration list to see if yours is supported. If not, contact us to see if it’s on our product roadmap.
Click here to connect with our Sales team to get started using Quore!
Welcome! If you’re reading this, then you are already in the right place. This site is designed to guide you through Quore’s many apps and features. When getting started, we recommend using the New Hotel Checklist article to get your team ready. For more department specific questions, explore our other FAQ articles.
Probably! We collaborate with over 800 management companies and more than 100 hotel brands, including IHG, Choice, Hilton, and Marriott.
Quore provides weekly training sessions on topics like Quore Basics, reports, and mobile app tips, alongside Quore University, which features role-specific courses for corporate, management, housekeeping, engineering, and front desk. Plus, with our Resource Library, you'll have access to a searchable knowledge base for quick answers to help you get started, master Quore, and find answers to your questions.
Our mobile app will allow you to take action in real time, but if you need to customize templates or look at records in Quore, then the desktop platform is where you can do that. For example, completing a PM or entering a pool reading can be done from the mobile, but you must load a template from the desktop.
No. Quore is an all-in-one platform that includes housekeeping, front desk, engineering, and management solutions. We believe that when everyone in the hotel is using Quore, you achieve maximum efficiency and effectiveness.
We recommend creating an individual login for everyone at the hotel because it will help track personal performance. If you are a General Manager, remember that your AGM, Operations Manager, and your department heads (Chief Engineer, Executive Housekeeper, Front Desk Manager, F&B Manager, and Sales Manager) have the ability to create Quore logins as well. GMs, AGMs, and Ops Managers can create logins for all departments while the department heads can add staff for their respective departments.
Quore requires a 1-year subscription agreement, after which the contract transitions to a month-to-month basis.
1. Create an Account: Sign up with your hotel details.
2. Set Up Your Profile: Customize your hotel profile to reflect your brand.
3. Explore Features: Familiarize yourself with the different tools available.
2. Set Up Your Profile: Customize your hotel profile to reflect your brand.
3. Explore Features: Familiarize yourself with the different tools available.
In addition to English, Quore is available in multiple languages, including natively translated versions in Spanish, French, German, Portuguese, and Simplified Chinese.
To ensure the best experience with Quore, we recommend using devices such as smartphones, tablets, and computers. Quore is compatible with a variety of devices, including those running iOS, Android, and standard web browsers on desktop or laptop computers. For a full list of system requirements and supported devices, you can visit our detailed system requirements page here.
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IndustryHospitality
Product websiteVisit website ↗