
Ospivia
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Description
Ospivia is a configurable hotel operations hub designed to make daily work, ownership and procedures visible across shifts and departments. It helps front office, housekeeping, maintenance and management teams manage shift handovers, recurring checklists, operational tasks and SOPs in one structured workspace—reducing reliance on chat messages, spreadsheets and manual handover reports.
Ospivia is ideal for independent hotels and small hotel groups looking to improve operational consistency without replacing their existing PMS. The PMS remains the system for reservations, availability, payments and guest data, while Ospivia manages internal operational workflows.
Implementation does not require mandatory integrations. Ospivia can operate alongside the existing PMS using manual or import-based workflows. Any connectors or integrations are assessed separately based on the property's requirements.
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Technical specifications
Ospivia’s onboarding is structured around the hotel’s existing operational workflows. We begin by identifying the most critical handoff, such as front desk to night or housekeeping, then define approved roles, ownership, statuses, language and operating rules. Ospivia configures the agreed workflow and the hotel verifies it against defined acceptance criteria before operational use. We also provide team training to support adoption. The process is designed to minimise disruption while ensuring the platform reflects how your property actually operates.
Ospivia is designed to scale with a hotel’s operational needs while maintaining clear boundaries around each property. Teams can expand workflows, roles, checklists, SOPs and operational areas as requirements evolve. The platform is currently structured around a single-property model, with additional workflows, views and modules available following a feasibility review. Multi-property functionality is outside the current core scope, making Ospivia particularly suited to independent hotels and small groups seeking controlled, configurable operational growth.
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