Integrations

Technical specifications

Overview

Launch year

2016

Compatible integrations

Last updated

13 Aug 2026

Optional compatible add-ons

Kebo AI Chatbot

Unverified

Category: Guest and traveler techSubcategory: Hotel communication omni channel chatbotsIntegrations: 0Launch year: 2016

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Description

KePSLA.AI’s Guest Communication Platform, powered by WhatsApp, enables hotels to engage guests throughout the journey through real-time, automated, and personalized messaging. Guests can complete digital check-in and checkout, receive instant support, provide feedback, access booking links, and receive relevant upsell offers—all within WhatsApp. Multilingual automation helps hospitality teams improve response times, reduce front-desk workload, and deliver more consistent guest service.

Designed for independent hotels, hotel groups, chains, and resorts, the platform is particularly suited to properties seeking to centralize guest communication and increase engagement, feedback, and ancillary revenue.

Implementation can integrate with existing hotel systems, including PMS, CRM, CRS, and WhatsApp Business API, depending on the required workflow and deployment. KePSLA also supports APIs for custom integrations and third-party ecosystems.

Details

Infrastructure detailsStand-alone

Support languagesEN

CategoryGuest and traveler tech

SubcategoryHotel communication omni channel chatbots

IndustryHospitality

This solution is suitable for:Enterprise hotel chains

Product features

AI And Natural Language Processing (NLP)

Chatbot Analytics and Data Security

Chatbot Integration, Connectivity And APIs

Omnichannel Messaging

Sentiment Analysis and Chatbot Marketing

Visual Flow Building and Chatbot Customization

General Omni Channel Communication

Support Level

Integrations

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Technical specifications

Specifications

Configurations

Our onboarding process is designed to ensure a smooth and efficient implementation. We work closely with your team to configure the platform, understand your guest communication workflows, set up automated messaging, and customize relevant content and services. Where required, we support integration with your existing hotel systems and assist with WhatsApp Business API setup. Following configuration and testing, our team provides training and ongoing support to help your staff confidently manage guest communications and maximize platform adoption.

Scalability

KePSLA.AI’s Guest Communication Platform is designed to scale with hospitality businesses of different sizes, from individual properties to multi-property hotel groups and chains. Its cloud-based infrastructure, multilingual automation, and AI-powered communication enable hotels to manage growing guest volumes without proportionally increasing staff workload. Properties can expand usage across guest journeys, including check-in, support, feedback, promotions, and upselling. Multi-property organizations can also standardize guest communication while maintaining localized, personalized experiences across locations and markets.

Fee structure

Monthly Flat Fee

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