Lula Cleaningby Lula Cleaning · Housekeeping and operations software
Integrations14
SolvesLula Cleaning
AIAI information not provided
Best forEnterprise Hotel Brands & Global Chains · Regional or Mid-Size Hotel Groups
Adoption8 yrs · 247 countries
J&R Housekeeping
Housekeeping Management | Smart room assignment | Room attendant live tracking | Logging of maintenance issue | Integrated with PMS | Comprehensive Reporting | Role-based User Profiles | Unlimited Users
Housekeeping Management | Smart room assignment | Room attendant live tracking | Logging of maintenance issue | Integrated with PMS | Comprehensive Reporting | Role-based User Profiles | Unlimited Users
Streamline your housekeeping operations with a range of features designed to simplify the creation, monitoring, and completion of daily tasks. This leads to faster room cleaning, reduced operational costs, and enhanced guest satisfaction. Enhance managerial efficiency with instant room and task assignments, allowing for on-the-go adjustments without the need for radios or returning to the office. Benefit from tailored user profiles for managers, supervisors, and room attendants, ensuring real-time communication and improved coordination. Utilize daily performance reports to monitor and analyze your team’s effectiveness, optimizing resource management and boosting overall productivity.
1 · Verified✓ By vendorUpdated 2 Nov 2026
2 · Integrations3Property Management System ✓3 · SolvesHousekeeping Management | Smart room assignment | Room at…
4 · Best forEnterprise Hotel Brands & Global Chains
5 · AIAI information not provided
6 · Adoption10 yrs in market5 named clients
✓ By vendor · updated 2 Nov 2026
IntegrationsProperty Management System ✓3SolvesHousekeeping Management | Smart room assignment | Room at…
Best forEnterprise Hotel Brands & Global Chains
AIAI information not provided
Adoption10 yrs in market
2 · Integrations
Works with 3 systems
Does it work with your PMS?
✓Connects with OPERA Cloud Property Management (PMS) — listed by the vendor.
Sign in to check against your saved tech stack automatically.Property Management System (PMS)3
OPERA Cloud Property Management (PMS)Kwentra Property Management SystemOPERA 5 Property Management (PMS)Features
51 features in 10 groups
Turnover planning1
Staff Shift Planning
Team dispatch7
Cleaner assignment workflowsMobile work schedulesTask progress updatesReal-Time Room ReassignmentEmployee Allocation RulesRoom Service Queues+1
Cleaning standards and inspections5
Photo completion evidenceInspection task workflowsCleaning quality scorecardsRoom And Area ChecklistsService Stage Photo Evidence
Maintenance and supplies3
Maintenance issue reportingDamage observation recordsLoan Item Inventory
Oversight and collaboration5
Guest And Internal RequestsLost And Found RegisterRoom And Guest NotesCross-Property StandardsRole-Based Access Permissions
Room status and PMS sync5
Live Room Status BoardTwo-Way PMS Status SyncRoom Status DiscrepanciesDo Not Disturb ControlDeclined Cleaning Control
Linen, laundry and minibar7
Linen TraceabilityRoom Linen CountsAmenity TraceabilityRoom Amenity CountsLaundry Service ManagementMinibar Consumption Recording+1
Housekeeping analytics and productivity3
Automatic Productivity TrackingEmployee Time ReportsRoom And Area Reports
Staff app and communication7
Offline Work And SyncStaff GeolocationReal-Time Staff ChatConfigurable Push NotificationsEscalation RulesCross-Department Module Sync+1
Support Level8
Local / Regional Support in Middle East and AfricaOffice Hours Online Support24/7 Online SupportChatE-Training / Online TrainingDedicated Account manager and Implementation Manager+2
Specs and adoptionSpecs and pricing
DeploymentStand-alone, Cloud, Open API, Multi-Property
LanguagesEN, AR
Pricing modelMonthly Flat Fee
Free trialNo
Sales team8
In market since2016
Live properties and named clients5 named clients
Pricing details:
Monthly fee on a per room basis
Contact James & Rita
Jordi Comas✓ Verified by James & Rita
Sign in · View contact detailsRequest a demoSign in to send your request. Prefer an intro? Let ExploreTECH connect you6 · Adoption
Who uses it
2016In market since
—Countries sold in
Iberostar Hotels & Resorts · Legoland Dubai Resort · Millennium Hotels and Resorts (main)Live properties and named clients
About the vendor
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Integrations8
SolvesTHE OPERATING SYSTEM FOR MODERN HOTELS
AIAI-native
Best forEnterprise Hotel Brands & Global Chains · Regional or Mid-Size Hotel Groups
Adoption1 yrs · 4 countries
HotelTime Libero SPAby HotelTime Solutions · Back Office Operations Software
Integrations1
SolvesThe Libero System is a reception, booking and operational system for Wellness an...
AIAI information not provided
Best forRegional or Mid-Size Hotel Groups · Independent Hotels
Adoption24 yrs · 22 countries
Still deciding?
Compare housekeeping and operations softwarePut this side by side with up to two alternatives.
✦ Ask AI ModeDoes J&R Housekeeping work with OPERA Cloud Property Management (PMS)? →How does J&R Housekeeping compare to other housekeeping and operations software? →Is J&R Housekeeping a good fit for enterprise Hotel Brands & Global Chains? →
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Technical specifications
Specifications
SaaS
IOS | Android | Windows 10 | macOS
Configurations
Our software offers easy, quick setup with smooth implementation across single or multiple properties. Expert-led training ensures your staff excels with the system from day one, maximizing efficiency and guest satisfaction.
Scalability
Multi-property, Unlimited users
Integration notes
API
2-way PMS interface
Technology Integration Agreement
No fee
FAQs
We are the only solution on the market that seamlessly connects guests with all service areas of a hotel within the same information system. This way, teams work in a more coordinated and organized way to deliver on guest expectations.
No, James & Rita acts as an extension of your PMS, with which we seamlessly integrate. James & Rita gives hotel staff from each service area the latest mobile technology, allowing them to perform their work in the most efficient way and offer guests the best possible service.
Yes, absolutely. It is in fact very much likely that we already have a two-way integration with your PMS. If not, James & Rita swiftly integrates with all PMS on the market.
The technical requirements are a fast and stable WiFi network and mobile devices for your hotel staff. James & Rita runs on Android (7 or higher) or iOS (10.3 or higher), and on desktop computers with Windows 10 or MacOs.
James & Rita offers specific solutions for all departments involved in the operations side of the hotel business: front desk, housekeeping, maintenance, F&B, concierge or valet.
Although some of our clients contract the whole package right away, many choose to start with one or two solutions. Depending on their needs, they then decide to take on the other modules at a later stage.
No, with James & Rita hotel staff can place any service request on behalf of the guest which is then directly passed on to the department in charge of processing it. Thus, guests do not necessarily need to download the guest app to receive an exceptional service in a hotel using James & Rita. However, the James & Rita Guest app allows guests, among other things, to check in and check out online, get their digital room key, place any type of service requests and receive real-time updates on the status of these requests.
James & Rita is designed to offer guests a new communication channel throughout the entire guest journey. With their smartphone, guests can now easily check in, open the door to their room, reserve a table at the restaurant, request and pay for any service, open a chat with the front desk, access hotel information, and much more.
To all those who want to improve the guest experience and streamline internal processes. With James & Rita, guest requests are dispatched in real time to the appropriate department, allowing the hotel to significantly reduce response times. Whether you are a small hotel or a large resort, James & Rita will make a difference in terms of guest and staff satisfaction as well as to your bottom line.
Very! Right from the start each hotel is assigned a dedicated customer success manager to make the onboarding process as quick and easy as possible and ensure maximum client satisfaction. In addition to that, we provide all our customers access to our 24/7 help desk support.
Thanks to substantial gains in operational efficiency, hotels quickly see their operating costs go down. But the ROI also comes from the elevated guest experience and the newly available cross- and upselling opportunities.
Please fill out this form and we will contact you shortly to schedule a demo call with one of our product experts.
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More details
IndustryHospitality
Product websiteVisit website ↗