Product ExperioX
ExperioX
Vendor verifiedAI Native
ExperioX
ExploreTECH
By ExperioX
Vendor verifiedOverview
Description
ExperioX is an AI-powered hotel commerce platform designed to help hotel groups, independent hotels, and hospitality operators increase ancillary revenue and enhance the guest experience. The platform enables hotels to intelligently manage, personalize, and optimize guest offers beyond the room through AI-driven pricing, merchandising, and omnichannel distribution.
Ideal for hotel chains, independent properties, and hospitality groups looking to unlock additional revenue opportunities, ExperioX supports commercial, revenue management, marketing, guest experience, and operations teams by providing a centralized platform to manage services such as dining, spa, activities, transfers, and local experiences.
ExperioX is delivered as a cloud-based solution and integrates with existing hotel technology ecosystems to streamline implementation and ensure seamless connectivity across booking engines, guest communication channels, and operational systems. By combining automation, personalization, and dynamic commerce capabilities, ExperioX helps hotels deliver more relevant guest experiences while maximizing revenue potential.
Details
Infrastructure detailsStand-alone
Support languagesEN
CategoryCommercial and distribution
SubcategoryAncillary Merchandising
Integrations
ExperioX can launch without a mandatory PMS integration. Hotels can begin with selected products, categories, and guest touchpoints while their existing technology remains in place.
Optional integrations with systems such as the PMS, CRM, POS, booking engine, guest app, and communication platforms can be added progressively. These connections allow ExperioX to use richer guest and stay context, synchronize relevant commercial information, and deliver more personalized recommendations across the guest journey.
Integration requirements are assessed with each hotel based on its technology stack, selected channels, operational model, and desired level of personalization.
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies, Hospitality management companies, Asset management companies, Conference centers and event spaces
Screenshots, videos and other resources
Product features
Ancillary Merchandising General
Ancillary Revenue Tracking
AI Native
Centralized Multi-Hotel/Multi-Brand Solution
AI Native
Check-In Upselling
AI Native
Contactless Ordering
AI Native
Credit Card Payments
AI Native
Digital Concierge
AI Native
Digital Menus
AI Native
Dynamic Pricing
AI Native
Embed In Existing Website Page
AI Native
Extra (Ancillary) Revenue Tracking
AI Native
Guest App Or Web Portal Module
AI Native
Guest Re-Ordering
AI Native
In-Stay Upsells
AI Native
In-Venue Ordering
AI Native
Inventory Management
AI Native
Live Inventory Availability
AI Native
Loyalty Program Integration
AI Native
Multi-Menu Ordering
AI Native
Off-Property Vendor Management
AI Native
On Property Upsells
AI Native
Online Payments
AI Native
Payments Integrations
AI Native
Pricing Intelligence
AI Native
Pricing Rules
AI Native
Purchase-To-Pay And Inventory
AI Native
QR Codes
AI Native
SMS Integration
AI Native
Upsell 3rd Party Services
AI Native
Upsell At Booking
AI Native
Upsell Services And Offers
AI Native
Web Based (Appless)
AI Native
Flat, Floating and Discounted Rates
AI Native
Support Level
Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
AI Native
Chat
AI Native
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
Self service onboarding tool
AI Native
In-product help and walk throughs
AI-powered Zendesk self-service chatbot
AI Native
Integrations
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Property Management System (PMS)
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Restaurant POS
Unverified
CRM & Loyalty
Unverified
Booking Engine
UnverifiedTechnical specifications
Specifications
ExperioX is a cloud-based, responsive platform that runs alongside a hotel’s existing technology environment. No specific operating system or on-property installation is required.
The platform can be deployed initially as a stand-alone commercial layer, with optional system integrations introduced over time. It supports centralized management of hotel-owned services and approved partner offerings across multiple properties, categories, currencies, and guest touchpoints.
Technical requirements and integration specifications are defined during implementation according to the hotel’s existing systems, data availability, security requirements, and selected distribution channels.
Configurations
ExperioX is configured around each hotel’s commercial strategy, brand standards, guest journey, and operating model.
Hotels can go live in days with selected categories and guest touchpoints, without requiring a PMS integration or replacing existing systems. During onboarding, the hotel defines its products, approved partners, pricing parameters, guest segments, eligibility rules, journey stages, and distribution channels.
ExperioX then coordinates what is offered, to whom, when, where, and at what price. Additional properties, categories, channels, and integrations can be introduced progressively, while the hotel retains control over pricing, visibility, partner selection, and brand presentation.
Scalability
ExperioX supports independent hotels, resorts, management companies, and multi-property hotel groups. A single commercial catalogue and intelligence layer can be managed centrally while allowing property-specific products, pricing, partners, rules, and brand experiences. Hotels can expand progressively across properties, markets, categories, integrations, and guest touchpoints without replacing their existing systems.
Fee structure
Performance Based
Pricing:
ExperioX operates on a performance-based commercial model. There is no setup fee and no monthly subscription fee. ExperioX earns only when the hotel generates guest commerce revenue through the platform.
Commercial terms are tailored to each hotel based on its portfolio, deployment scope, product categories, and operating model. Hotels can go live in days with selected categories and guest touchpoints, then expand progressively as results are demonstrated.
Buyers
FAQs
FAQs