
Vertassit
Vertassit’s VERT is an AI-powered, in-room voice concierge designed to enhance guest experiences and streamline hotel operations. It enables guests to make natural voice requests, control room features such as lighting, curtains and temperature, and access hotel services in their preferred language, 24/7. Requests are automatically directed to the relevant hotel departments, helping improve service efficiency, reduce staff workload and create new upselling opportunities. VERT is ideal for luxury hotels, five-star properties, boutique hotels and hotel groups seeking to deliver personalised, technology-driven guest experiences. The solution integrates with existing Property Management Systems (PMS), including Oracle OPERA, Mews, Cloudbeds and Apaleo, as well as compatible in-room smart devices. Deployment requires Wi-Fi and a standard USB-C connection, with no major rewiring or construction required. Additional integrations can be developed upon request.
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Vertassit1 product · LONDON›Technical specifications
Configurations
Vertassit follows a streamlined onboarding process, beginning with an initial consultation to understand the hotel's operational requirements and service standards. Our team then configures the AI voice concierge, customises guest interactions, and coordinates the necessary PMS and smart device integrations. Once installation and testing are completed, hotel staff receive guidance on managing the system, ensuring a smooth deployment and a seamless guest experience.
Scalability
Vertassit is designed to scale alongside hospitality businesses, supporting independent hotels, luxury properties and multi-property hotel groups. Its flexible, cloud-based AI platform allows hotels to expand deployments across additional rooms, properties and locations while maintaining consistent service standards. The solution supports multiple languages, integrations and customised guest interactions, enabling businesses to adapt to changing operational needs, accommodate growing guest volumes and continuously enhance their digital hospitality offerings without significant infrastructure changes.
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