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HotelSync Channel Manager

by HotelSync·Since 2021

Real-time room distribution across 100+ channels, connected to your PMS and direct bookings.

HotelSync Channel Manager connects an accommodation property's room inventory, rates and reservations with online sales channels. Designed for reservations teams, revenue managers and property operators, it provides certified two-way connectivity to more than 100 channels and synchronizes changes in real time. When a booking is made on a connected channel, availability is updated across the distribution network, helping reduce manual work and the risk of overbooking. The product is natively connected to HotelSync PMS and Booking Engine, so the property's front-office system and direct website channel can work from synchronized information. Staff can manage multiple rate plans, minimum stays, release periods and restrictions, and make bulk changes across larger date ranges. Linked calendars, virtual rooms and yield management extend control beyond basic availability updates. The solution is appropriate for independent hotels, hotel groups, hostels, serviced apartments and vacation rental operators distributing inventory across several channels. Implementation requires connecting the selected channels and aligning the property's room and rate setup. HotelSync describes XML connections for major OTAs and an iCal link generator for other channels; a new external system connection should be discussed through its connectivity partner and API process.

○ Not verified yet · updated 10 Nov 2026
Integrations0
SolvesReal-time room distribution across 100+ channels, connect…
Best forNot specified
AIAI information not provided
Adoption5 yrs in market
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Works with 0 systems

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Specs and adoption

DeploymentCloud
LanguagesEN
Pricing modelMonthly Flat Fee
Free trialNo
Sales team1
In market since2021
Live properties and named clientsNot shared yet
Pricing details:

Subscription SaaS priced per active room/unit per month, with plan minimums. Public monthly pricing: Starter $5/unit with $49/month minimum; Regular $10/unit with $199/month minimum; Premium $20/unit with $1,499/month minimum. Annual billing advertises 20% off; the 10-unit calculator shows $470, $1,910 and $14,390/year respectively. VAT is excluded and charged where applicable. These are suite-plan prices, not a standalone PMS or Channel Manager quotation: a separate product-only starting price is NOT FOUND. Starter is month-to-month; Regular has a 12-month initial term and Premium 24 months. Optional modules, payment fees and onboarding can add costs. Booking Engine commissions are 3%, 1% and 0%; HotelSync Payments fees are 1.0%, 0.7% and 0.5% by tier. Do not attach those charges to Channel Manager distribution as OTA commissions. Confirm rounding, hostel calculation, inclusions and contract terms: the legacy FAQ and parts of the calculator disagree with the current plan table.

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Technical specifications

Configurations

HotelSync describes discovery, setup planning, system configuration, team training and go-live support. Setup covers property details, rooms, rates, sales channels and relevant connected tools. Training addresses reservations, front-desk workflows, housekeeping, invoicing, reporting and guest messaging, with tutorials, help articles and refresher guidance available afterwards. Assistance depends on the selected plan: Starter is self-service with knowledge-base and AI support; Regular includes guided remote onboarding and migration assistance; Premium includes full implementation and three onsite days. Extra onsite assistance is advertised from $479 per specialist/day plus travel. Published timing claims differ: the home FAQ says 45 minutes to 8 hours, the PMS page shows ready in 24 hours, and the onboarding page shows average go-live under 14 days. These are not a guaranteed project timeline. Confirm the actual migration, channel activation, training scope and go-live schedule directly with HotelSync. This text is source-based, not a generic fallback.

Integration notes

A technology partner requests access through the HotelSync connectivity-partner form. The technical team advertises a response within 24 hours. HotelSync publishes REST-style API documentation, a staging environment and webhook support. The documented flow is to obtain a partner token and a property-authorized user, authenticate to obtain a session key, then load property, room, rate-plan, restriction and channel reference data before reading or updating reservations, rates and availability. Permissions follow the authorized user. Staging and production use separate access credentials; testing should be completed before any production activation. Webhooks notify integrations about changes; the guide also recommends reconciliation. Confirm the supported endpoints, data mapping, access permissions and activation process with HotelSync. The API documentation is a partner implementation route, not proof that every listed integration is available within every subscription. For OTA distribution, connect the chosen channels, map room types and rate plans, and validate reservations and updates with the vendor. The detailed channel activation/certification checklist is NOT FOUND; this sequence is an editorial implementation outline, not a documented certification promise.

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IndustryHospitality
Product websiteVisit website ↗

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